Product Communications Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Edtech
The Role
Create and maintain product communications that clarify the user experience and establish a consistent product voice. Responsibilities include building product knowledge architecture, writing articles, recording videos, supporting product launches, iterating on feature communications, suggesting improvements, and ensuring resources align with product design language and quality standards. The role is remote and suited to an analytical, articulate early-career communicator with strong attention to detail and interest in product understanding.
Summary Generated by Built In
Toddle is an AI-powered teaching and learning platform for K–12 schools. Built by educators, for educators, it is used by over 200,000 educators across 2,500+ schools in 100+ countries.

Teachers today work 50+ hours a week. Too much of that time is spent navigating fragmented systems and administrative overhead. Our BHAG (Big Hairy Audacious Goal) is to save teachers 10+ hours every week while helping elevate their practices, so that time can go back to what matters most - teaching, learning, and meaningful time with students.

Our approach is three-pronged.

First, Toddle brings the entire teaching and learning lifecycle into one place. Teachers plan and map curriculum, create assessments and gradebooks, maintain student portfolios, communicate with families, and generate progress reports and transcripts - all from a single, coherent system. Toddle also supports adjacent workflows where teachers are closely involved, including attendance, timetables, calendars, accreditation, behaviour management, analytics, and insights.

Second, every layer of the platform is deeply AI-powered. Educators work with a thoughtful AI partner to plan curriculum, create lessons and assessments, assist with grading, write progress report comments, and derive insights from data. Toddle also offers student-facing AI Tutors, enabling highly personalized and immersive learning experiences.

Third, Toddle integrates seamlessly with the broader school technology ecosystem. The platform supports 50+ integrations across SIS platforms, content providers, data & integration platforms, and workspaces such as Google, Apple, and Microsoft.

You can watch our founder and CEO’s overview of Toddle here.

Headquartered in India with a multicultural team across 20+ countries, Toddle is built by former educators and school practitioners who understand the realities of classrooms firsthand. We care deeply about craft, clarity, and reducing unnecessary complexity for teachers. People who thrive at Toddle enjoy building thoughtful systems, care about real-world impact, and are motivated by long-term change in K-12 education.

Here's what you will be doing:

We are looking for a driven Product Communications Specialist with 0-1 year of experience in communications and product understanding, and a bent towards bettering user experience.

You will work towards building the voice of the Product and ensure that different parts of the product speak to each other. Your aim would be to bridge the gap between the lens with with the product has been built and the way that the users experience the product. This would require you to be keen to enhance your product understanding, deepen your knowledge in the domain and translate that understanding to the user effectively. Working in a collaborative and team-oriented environment, you will support product communications, product launches, build a new part of the product that involves communicating this know-how and make suggestions for improvements.

Your key responsibilities will include:

  • Build the internal architecture for product knowledge
  • Write articles and record videos maintaining the product voice and keeping the user perspective in mind
  • Iterate on existing product features and suggest improvements
  • Ensure that all the product resources created match the design language and quality of the product

Is this someone that looks like you?

  • Experience: Bachelor's/Master's degree
  • Analytical, articulate, excited to process existing design language and innovate
  • Product design knowledge/experience is a plus
  • Strong attention to detail and structured thinking.
  • High sense of accountability & ownership.
  • We deeply value building the right culture at Toddle, and these are a few things that we look
  • for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
  • Location: Remote

We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and Humility.

Excited about the role?

Here are some more benefits:

Flexibility at work
  • Work from anywhere - home, co-working space, cafe or even the hills
  • Block “no-meeting hours” to enable uninterrupted focused work
Exposure to diverse learning opportunities
  • Work across different projects & teams to develop skills outside of your core expertise
Industry best leave policy
  • We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:
  • No cap on the number of sick or casual leaves
  • Special paid leaves for childbirth, wedding etc.
  • Menstrual leave
No bell curve performance evaluations
  • We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!
And yes, a super fun and diverse group of folks to collaborate and grow with

Still with us? Here’s the process:

1) Shortlisting:
  • Complete the form on this page.
  • We’ll check out your application and assess it for a fit.
  • If shortlisted, you’ll hear from us within 2-3 days.
2) Interview Process: Typically, we do 2-3 rounds of interviews, a written assignment, and deep reference checks.
3) We value your time and aim to communicate proactively at all stages of your application. You can always reach out with any questions!

Skills Required

  • Bachelor's or master's degree
  • 0-1 year of experience in communications and product understanding
  • Analytical and articulate communication skills
  • Strong attention to detail and structured thinking
  • High sense of accountability and ownership
  • Product design knowledge or experience
  • Coachability, curiosity, hustle, and humility
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The Company
Bengaluru, Karnataka
372 Employees
Year Founded: 2019

What We Do

At Toddle, we help teachers do better what they do best. Our mission is to amplify teaching for 60 million K-12 educators globally and support them in delivering meaningful and personalised learning experiences. We do this by creating intuitive technology tools and high-quality classroom support materials that empower teachers across all stages of teaching and learning. Currently, Toddle is used by teachers at 1,000+ IB and other progressive schools around the world. With Toddle, teaching teams can plan collaboratively, assess authentically, foster student agency, and engage families - all from one intuitive interface!

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