Ready to turn curiosity into real-world impact? As a Product Assurance Specialist, you’ll play a hands-on role in bringing products to life—testing, troubleshooting, and making sure everything works exactly as it should. You’ll collaborate with experienced teammates, learn the tools of the trade, and gain exposure to the full product development process. From uncovering hidden defects to supporting customers and refining product quality, every day brings something new!
We’re also open to candidates who may be earlier in their careers but bring a solid foundation and strong curiosity. If you have the base skills and a willingness to learn, we’re excited to teach, support, and help you grow into the role!
Please contact Kennedy Kitelinger at [email protected] or 608.824.5318 if you have questions about the position or application process
Representative Responsibilities:
• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyzes test cases and provides regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
• Participates in the ISO on the job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classes
• Performs other duties as assigned
• Completes special projects and assignments in a positive and timely manner
Minimum Qualifications:
• Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience or 4 years of comparable job experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environment
• Ability to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre-written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance
Skills Required
- Technical Diploma or Associates Degree in Electronics
- 0 - 3 years of job related experience or 4 years of comparable job experience
- Experience in a team environment
- Basic written and verbal skills
- Basic troubleshooting skills
- Ability to execute pre-written Product Assurance programs
What We Do
A global leader in the manufacturing of lighting and rigging technology, ETC employs nearly 1400 people in 13 corporate offices around the world. ETC is proud of its industry reputation for unmatched technical and customer service, 24/7/365. And with a family of over 300 authorized service centers throughout the world, staffed by hundreds of certified technicians, customers are never far from an ETC resource with a face and a name. ETC develops professional tools and makes them accessible to everyone. Their products are found in small and large venues worldwide, such as theatres, churches, restaurants, hotels, schools, television studios, casinos, theme parks, and opera houses. Founded in Madison, Wisconsin, in 1975, ETC was begun with the passionate belief that there was a better way to make a lighting control console. A small group of university students challenged themselves by creating a microprocessor-based console that outdid other boards on the market at the time. That entrepreneurial spirit grew into an award-winning business. To learn more about ETC and our history of innovation, visit www.etcconnect.com.
