Client360 is one of JPMorgan Chase Commercial & Investment Bank’s strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale.
Join our dynamic team and make a meaningful impact by delivering high-quality products and services that resonate with clients. As part of Client360, you’ll champion user-centric service delivery, maximize the value and usability of data and AI solutions, and foster business satisfaction across the CIB.
Job responsibilities
You will play a critical role in driving value for the business, working closely with engineering and data teams to design, construct, and manage C360 with the ultimate goal of driving client engagement and business growth.
This position represents an excellent opportunity for candidates to:
Drive customer-centric product development which translate business needs into tech / data requirements, epics and user stories.
Leverage analytics and reporting tools to derive actionable insights from integrated data and third-party sources.
Engage and manage relationships with a diverse set of stakeholders, including senior business leads and C360 leads.
Collaborate closely with cross-functional teams to help shape the future of our products and ongoing success, becoming an expert in specific data domains related to a client.
Build a deep understanding for how JPM engages our extensive client base, including go-to-market strategies, relationship management priorities, and business development.
Required qualifications, capabilities, and skills
3+ years of product management, or experience in other generalist problem solving environments, such as a top-tier management consultancy or investment bank.
Proven experience applying data analytics to solve business problems, including proficiency with data visualization tools and data analysis methods.
Knowledge of JPM’s business landscape with an understanding of how CIB engages clients with a broad set of products and services.
Experience working across the product development life cycle, from requirements definition to execution
Track record of demonstrating a high level of personal initiative, setting, and achieving challenging goals, and demonstrating entrepreneurial leadership.
Demonstrated experience managing multiple project work streams.
Strong written and verbal communication skills, with ability to articulate complex ideas clearly and effectively to a variety of audiences.
Skills Required
- 3+ years of product management or comparable generalist problem-solving experience (management consultancy or investment bank).
- Proven experience applying data analytics to solve business problems.
- Proficiency with data visualization tools and data analysis methods.
- Knowledge of JPMorgan Chase business landscape and CIB client engagement models.
- Experience across the product development life cycle from requirements definition to execution.
- Demonstrated initiative, goal orientation, and entrepreneurial leadership.
- Experience managing multiple project work streams.
- Strong written and verbal communication skills for varied audiences.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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