The AI Solutions and Business Enablement team within the Chief Data and Analytics Office (CDAO) at JPMorgan Chase & Co. (JPMC) is seeking a dynamic and innovative Senior Product Associate to join our team. This role is pivotal in the evolution and expansion of LLM Suite, the firm's award-winning flagship GenAI capability, which is among the leading internally-developed GenAI solutions in the financial services industry globally. LLM Suite serves over 200,000 employees for general productivity and repeatable business processes, driving significant value across the firm.
As a Senior Product Associate on the AI Solutions and Business Enablement team, you will play a crucial role in identifying priorities and solutions needed across JPMC, while managing and enhancing LLM Suite. You will focus on relationship management and strategic thinking to define solutions and product management responsibilities, ensuring the successful adoption and delivery of key features and priorities on the LLM Suite roadmap. This position offers a unique opportunity to gain expertise in AI/ML use cases and business functions, while enhancing your problem-solving, product management, analytical thinking, executive communication, relationship management, and leadership skills in a supportive environment.
Job Responsibilities:
- Collaborate with senior stakeholders and project teams to identify solutions to help execute the firm's top AI/ML use cases priorities.
- Support adoption and product management efforts for LLM Suite, driving the delivery of key features and ensuring alignment with strategic goals.
- Identify and prioritize business challenges that can benefit from AI technologies, developing analyses to drive actionable recommendations.
- Work closely with internal lines of business to understand their processes and workflows, shaping and refining AI strategies.
- Build relationships with key AI/ML stakeholders across the firm, fostering a strong network.
- Conduct comprehensive competitor and industry research to identify market trends and new AI capabilities.
- Develop and present business cases for prioritized initiatives, including scope, target solutions, staffing, and timelines.
- Collaborate with cross-functional teams, including Technology and Marketing, to prioritize deliverables from both business and technical perspectives.
- Exercise sound judgment to anticipate bottlenecks, mitigate risks, and balance business needs with technical constraints.
Prepare and deliver executive communication materials, presenting analyses and recommendations to senior executives.
Required Qualifications, Capabilities, and Skills:
- Experience in AI adoption, product management or strategy consulting within a complex and dynamic environment, with a Bachelor's degree, with experience including user research, problem identification, value proposition design, and collaboration with technology partners.
- Proficiency in analytical techniques and tools.
- Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels and achieve goals without direct control over resources.
- Exceptional communication and presentation skills, with experience in designing and delivering target operating models and processes.
- Ability to identify and resolve issues with urgency, demonstrating strong teamwork and collaboration skills.
- Capability to define and drive a delivery roadmap, including milestone deliveries and status reporting.
- Flexibility to manage multiple, changing priorities independently, inspiring collaboration among diverse teams across regions and time zones.
Preferred Qualifications, Capabilities, and Skills:
- Demonstrated strategic and commercial mindset, with strong analytical abilities and intellectual curiosity.
- Familiarity with LLMs, AI/ML, and technology management processes, or experience with innovative technologies such as AI, Cloud services, and Digital Products.
- Coding experience with Python.
- Degree in a STEM field preferred.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree
- Experience in AI adoption, product management, or strategy consulting in a complex environment
- Experience with user research and problem identification
- Experience with value proposition design and collaboration with technology partners
- Proficiency in analytical techniques and tools
- Strong interpersonal and influencing skills
- Exceptional communication and presentation skills
- Experience designing and delivering target operating models and processes
- Ability to define and drive delivery roadmaps, milestones, and status reporting
- Ability to manage multiple changing priorities independently across regions and time zones
- Familiarity with LLMs, AI/ML, technology management processes, AI, cloud services, or digital products
- Coding experience with Python
- Degree in a STEM field
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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