Product and Service Quality Manager

Posted 4 Hours Ago
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Everett, WA, USA
In-Office
120K-162K Annually
Mid level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Lead a final assembly quality team ensuring products, services and processes meet contract, engineering, regulatory and company requirements. Develop and execute QMS policies, coach staff, drive root-cause corrective actions, manage resources and stakeholder relationships, and support airworthiness determinations and continuous improvement in a fast-paced manufacturing environment.
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) is looking for a Product and Service Quality Manager (Level K) to join our Final Assembly Manufacturing Quality team in Everett, Washington on 2nd shift.
As Product and Service Quality Manager on the Final Assembly Team (FAMBU) you will be part of a fast paced, highly collaborative business unit covering systems installation, final body join and/or final assembly. In this role you will develop cross-functional partnerships to achieve team and program goals while developing a work environment that promotes accountability, trust, teamwork, quality and safety.
Position Responsibilities:
  • Leads employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations
  • Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance
  • Provides education and coaching on the Quality System
  • May make airworthiness determinations on behalf of the company and regulatory agencies
  • Acquires and manages resources and leads process improvements
  • Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports
  • Manages, develops and motivates employees

Boeing First-Line Leader Assessment: To be considered for this position you will be required to complete an assessment as part of the selectin process. Failure to complete the assessment will remove you from consideration.
Basic Qualifications (Required Skills/Experience):
  • Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course "Exploring Leadership"
  • 3+ years of experience in aircraft assembly or inspection
  • 3+ years of experience with Quality Management System (QMS)
  • 3+ years of experience with root cause corrective analysis
  • 3+ years of experience using Microsoft Excel for data analysis, tracking and reporting

Preferred Qualifications (Desired Skills/Experience):
  • 3+ years of experience leading teams in a formal and/or informal role
  • 3+ years of experience working with quality and/or manufacturing data systems such as Common Manufacturing Execution System (CMES)
  • 3+ years of experience using Microsoft Office tools (Word, Outlook, Excel, and PowerPoint)

Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 2nd shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $119,850 - $162,150
Applications for this position will be accepted until Aug. 10, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 2nd shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Skills Required

  • At least one year of experience in a leadership role OR completion of Boeing's "Exploring Leadership" course
  • 3+ years of experience in aircraft assembly or inspection
  • 3+ years of experience with Quality Management System (QMS)
  • 3+ years of experience with root cause corrective analysis
  • 3+ years of experience using Microsoft Excel for data analysis, tracking and reporting
  • Successful completion of Boeing First-Line Leader Assessment (selection process requirement)
  • Successful completion of the Company's Conflict of Interest (COI) assessment process
  • Ability to pass post-offer drug testing as outlined in Boeing's Drug Free Workplace policy
  • US Person status as defined by 22 C.F.R. §120.62 (required for export control compliance)
  • 3+ years experience leading teams (formal or informal)
  • 3+ years experience with quality and/or manufacturing data systems such as CMES
  • 3+ years experience using Microsoft Office tools (Word, Outlook, Excel, PowerPoint)

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support For most U.S. nonunion roles, the company matches 401(k) contributions with immediate vesting, and a student‑loan feature counts eligible payments toward earning the company match. Some union agreements also include robust retirement terms, combining a match up to a set percentage with an additional company contribution.
  • Parental & Family Support Paid parental leave is provided at full pay for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy assistance. Family resources such as specialized health programs and backup child and elder care are available.
  • Healthcare Strength Coverage spans medical, dental, and vision plus mental‑health and specialty clinical programs (e.g., cancer support and centers of excellence), with many benefits beginning soon after hire. Virtual care, coaching, and access to licensed therapists are included.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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