Product and Research Operations Manager, Voices

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Artificial Intelligence • Software
The Role
Manage the operational backbone of Cartesia’s Voice function, supporting voice production, library health, talent sourcing, vendor logistics, and customer voice delivery. Build lightweight systems and automations, manage customer-facing engagements, enable go-to-market teams, and support strategy, events, marketing initiatives, and international growth projects. The role requires autonomous execution, executive communication, semi-technical system-building skills, and enthusiasm for AI voice technology.
Summary Generated by Built In
About Cartesia

Our mission is to architect AI that learns from and interacts with the world like humans do.

We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.

We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.

The Role

We're looking for a Product and Research Operations Manager to run the operational backbone of Cartesia's Voice function - supporting voice production for customers, talent sourcing and logistics, and voice delivery for Go-To-Market and Customer Success. You'll work directly alongside our Voice Production Lead and Voice Library Lead, and provide hands-on support across their respective work-streams.

Part of your time will go toward cross-functional ad-hoc operations, including supporting growth initiatives.

Your Impact
  • Voice Production & Library - Support execution of voice production runs alongside the Voice Production Lead. Over time, you'll own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.

  • Sourcing & Talent logistics - Support voice sourcing alongside the Voice Library Lead. Build the systems to source, vet, and create voices for the voice library with voice acting talent as well as vendors.

  • Customer Voice Delivery & Enablement - Own customer-facing voice engagements end to end, driving customers to be successful with our models. Drive voice-related GTM enablement.

  • Ad-hoc Strategy and Growth Projects - Support ad-hoc strategy & operations work, including helping run events and marketing initiatives for Cartesia in London. Support Cartesia’s growth in international markets on a project by project basis.

What We're Looking For
  • 3 - 6 years as an operator at a high-growth tech startup or in strategy consulting (MBB or similar)

  • High agency - a proactive self-starter who can operate autonomously to get things done in ambiguous environments

  • Customer-facing chops, with the ability to drive conversations with executives

  • Semi-technical - comfortable using tools like Cursor, Claude Code, etc to build lightweight systems, and understands core concepts of system design

  • Genuine interest in operating with founder-level hunger, and real enthusiasm for voice and audio technology - you have opinions on it, not just interest

What makes a strong candidate:

  • Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles

  • A track record of going out of your way to get things done proactively

  • Builds lightweight systems autonomously

  • Detail-oriented under volume; maintains attention to detail even with large volume of tasks

  • Credible in front of GTM teams and customers without needing a lead in the room

More Details

🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day.

🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.

🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.

🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.

Our Benefits (US Employees Only)

💰 Compensation Competitive base salary alongside attractive equity package.

🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family.

🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave

🏦 401(k)

🚆 Commuter Allowance A monthly stipend to help you get to and from the office.

🏖️ Flexible PTO Take as much time as you need to recharge your batteries.

🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.

🦖 Your own personal Yoshi

Our Commitment to Equal Opportunity

Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Skills Required

  • 3–6 years of experience as an operator at a high-growth technology startup or in strategy consulting
  • Ability to operate autonomously and proactively in ambiguous environments
  • Customer-facing experience and ability to drive conversations with executives
  • Comfort using tools such as Cursor and Claude Code to build lightweight systems
  • Understanding of core system design concepts
  • Genuine enthusiasm for voice and audio technology
  • Experience in the AI industry, particularly AI strategy and operations or product operations
  • Track record of proactively getting things done
  • Ability to build lightweight systems autonomously
  • Strong attention to detail while managing high task volume
  • Credibility with go-to-market teams and customers without requiring supervision
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
33 Employees
Year Founded: 2023

What We Do

Our mission is to build the next generation of AI: ubiquitous, interactive intelligence that runs wherever you are. Try Sonic at https://play.cartesia.ai and join our Discord at https://discord.com/invite/gAbbHgdyQM.

Similar Jobs

Navan Logo Navan

Manager, Executive Engagement and Community Programs

Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Easy Apply
Hybrid
London, Greater London, England, GBR
3300 Employees

SharkNinja Logo SharkNinja

Search Engine Optimization Manager

Beauty • Robotics • Design • Appliances • Manufacturing
Hybrid
London, Greater London, England, GBR
4000 Employees

Mastercard Logo Mastercard

Senior Counsel

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
London, Greater London, England, GBR
38800 Employees

Mastercard Logo Mastercard

Program Manager

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
London, Greater London, England, GBR
38800 Employees

Similar Companies Hiring

Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account