Product and Demo Equipment Assistant

Posted 2 Days Ago
Be an Early Applicant
Mazomanie, WI, USA
In-Office
Entry level
Appliances • Industrial • Manufacturing
The Role
Coordinates and physically manages demo equipment, shipping paperwork, material handling, freight, customer demonstrations, sales training, trade shows, and meeting services. Supports sales teams, resolves customer issues, maintains confidentiality, and adapts to shifting company needs. Requires strong organization, communication, multitasking, administrative, analytical, and Microsoft Office skills, plus the ability to lift 75 pounds.
Summary Generated by Built In

Do you thrive in a role where no two days are the same? We're looking for a self-motivated, organized, and flexible team player to join us as a Product & Demo Equipment Assistant in Mazomanie, Wisconsin. In this role, you'll support our sales team by coordinating demo equipment, assisting with customer demonstrations, training events, and trade shows, and helping showcase and promote ETC products.

We're looking for someone who enjoys staying organized, solving problems, and jumping in wherever needed. Success in this role comes from taking initiative, managing multiple priorities, and confidently navigating the gray areas that come with a fast-paced, ever-changing environment. If you enjoy variety, collaboration, and making things happen behind the scenes, this could be the perfect opportunity for you. Familiarity with ETC products and solutions is a plus and will help you hit the ground running, but a positive attitude and willingness to learn are just as important.

If you have questions on the position or application process, please reach out to Kennedy Kitelinger at [email protected] or 608.824.5318.

Representative Responsibilities:
• Schedules, coordinates, administrates and physically handles all demo equipment
• Ability to support international duties in the scope of the position
• Assists with sales training, customer demonstrations, and trade shows
• Provides meeting services assistance as requested
• Work as needed to resolve customer issues
• Coordinates material handling/freight
• Generates shipping paperwork
• Flexibility to move within a pool of resources to various tasks based on company need
• Completes other duties as assigned

Minimum Requirements:
• HS diploma or equivalent (GED) preferred
• 0-3 years previous administrative type experience
• Experience in a team environment
• Demonstrated mastery in business systems (SAP, etc.) desired
• Responsible for handling confidential, proprietary information in a professional manner
• Ability to interact with other employees, work as a team
• Excellent communications and interpersonal skills
• Proven ability to deal with all levels of personnel and maintain strictest confidentiality
• Proven ability to work independently
• Ability to read and understand written and verbal instructions
• Ability to read, speak and understand English
• Knowledge of multi-line phone systems
• Able to use advanced functions or Microsoft Word, Excel, Outlook, Power Point, etc.
• Ability to type documents/reports and create presentation materials
• Able to project a friendly and professional demeanor
• Able to work well under pressure
• Proven ability to multi task
• Excellent organizational skills and attention to detail
• Analytical skills, ability to understand relationship between transactions
• Ability to lift 75 lbs.

Skills Required

  • High school diploma or equivalent; GED preferred
  • 0-3 years of previous administrative experience
  • Experience working in a team environment
  • Demonstrated mastery of business systems such as SAP
  • Ability to handle confidential and proprietary information professionally
  • Excellent communication and interpersonal skills
  • Ability to work independently
  • Ability to read and understand written and verbal instructions
  • Ability to read, speak, and understand English
  • Knowledge of multiline phone systems
  • Advanced Microsoft Word, Excel, Outlook, and PowerPoint skills
  • Ability to type documents and reports and create presentation materials
  • Friendly and professional demeanor
  • Ability to work well under pressure and multitask
  • Excellent organizational skills and attention to detail
  • Analytical skills and ability to understand relationships between transactions
  • Ability to lift 75 pounds
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The Company
HQ: Middleton, Wisconsin
1,340 Employees
Year Founded: 1975

What We Do

A global leader in the manufacturing of lighting and rigging technology, ETC employs nearly 1400 people in 13 corporate offices around the world. ETC is proud of its industry reputation for unmatched technical and customer service, 24/7/365. And with a family of over 300 authorized service centers throughout the world, staffed by hundreds of certified technicians, customers are never far from an ETC resource with a face and a name. ETC develops professional tools and makes them accessible to everyone. Their products are found in small and large venues worldwide, such as theatres, churches, restaurants, hotels, schools, television studios, casinos, theme parks, and opera houses. Founded in Madison, Wisconsin, in 1975, ETC was begun with the passionate belief that there was a better way to make a lighting control console. A small group of university students challenged themselves by creating a microprocessor-based console that outdid other boards on the market at the time. That entrepreneurial spirit grew into an award-winning business. To learn more about ETC and our history of innovation, visit www.etcconnect.com.

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