Senior Product Analyst

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DKI Jakarta
In-Office
Software • Travel • Financial Services
The Role

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

At Traveloka, Product Management role is at the heart of our company. We are looking for a Product Analyst who is passionate about driving innovation and building a product that users love!

You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll-out the product that delivers the company’s vision and strategy.
  • Receive, analyze, gather more information, prioritize, document, and actively resolve or escalate requests/issues until their resolution with minimum supervision

  • Provide technical operations support for internal and external stakeholders of Traveloka products and systems and manage the coordination independently

  • Actively participate in the product development lifecycle, providing insights the existing process and for any room of improvement

  • Maintain an up-to-date operation process and instructions as well as a product knowledge base for stakeholders

  • Able to identify pain point, produce insights and propose tangible, detailed improvement for the products managed

  • Exercise good judgment to maintain high product quality.

  • Leveraging experiments, quantitative and qualitative user insights to make data-informed and data-driven decisions.

  • Plan and manage multiple projects based on the level of urgency and importance of the projects.

  • Communicate concisely and influence stakeholders to prioritize their works in the interest of shared benefits or agreed business needs.

  • Build relationships with stakeholders across the organization to understand and prioritize needs across use cases and also short & long-term time horizons.

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Requirements

  • Fresh graduate until 1 year of experience with internship exposure at top-tier multinational tech or engineering firms, multinational banks, within Product Management or Product Analyst role.

  • At least a Bachelor's degree in Engineering, Computer Science, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

  • Solid technical background with understanding and/or hands-on experience in software development and web technologies; with an aptitude towards solving complex problems.

  • Excellent analytical and problem-solving skills and strong intuitions of user behaviors. Have a strong willingness to learn and adapt to change quickly.

  • Very good attention to details.

  • Self-starter with a strong sense of curiosity, strong ownership, a bias for action, and a can-do attitude.

  • Experienced in breaking down needs into product requirements and communicating them to the respective functions like engineers, design, or data team.

  • Able to highly collaborate with cross-functional teams with proven abilities to navigate stakeholders to deliver outcomes.

  • Able to communicate in English and Indonesia, via a verbal and written medium.

  • Passion for making the world better through technology. Enjoy working in a technical and data-centric context.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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The Company
3,089 Employees
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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