Product Analyst

Funnel Leasing Inc., is hiring for a Product Analyst. The Product Analyst (“PA”), is within our Integrations team, responsible for the seamless flow of data between the Funnel platform and external partner systems. Reporting to the Lead Product Manager, the Product Analyst will assist with a variety of tasks including refining detailed product requirements, testing new solutions before they ship to customers, defining and reporting on success metrics, and producing product documentation for internal and external audiences. The Product Analyst supports several stakeholders within the Product department and will need to demonstrate strong analytical acumen, employ effective project management skills, and apply quality assurance methodology to their daily work product to succeed in this role. This role also requires a strong communicator who can relay complex information to stakeholders at differing levels of technical depth.

This role is classified as a Non-Exempt hourly role. The hourly rate for this role falls within the range of $36.00 - $39.00 (equivalent to approximately $74,880 to $81,120 annually). 

Why Funnel?

We are a U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!

Employees may be eligible for various benefits. Generally, we provide employee access to:

• Health insurance
• Dental and Vision insurance
• Company paid Life/AD&D
• Long-term Disability insurance
• Short-term Disability insurance
• Term Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 2% company match
• EAP

In addition to these benefits, we also offer

• Benefits effective on first date of employment
• Remote-first
• Uncapped Discretionary Time off
• Sick Leave
• 13 paid holidays
• One time remote work stipend
• Employee recognition program
• Employee-led Groups (ELG’s)

Who is Funnel Leasing?

Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet.

Click here to learn more about Funnel and our innovative team members across the country. 

The Product Analyst essential roles and responsibilities include, but are not limited to the following:

Roles and responsibilities

• Collaborate with an agile team consisting of a Product Manager, QA analyst, and engineers to ensure the development of seamless integrations with a variety of partners
• Assist with QA for new features/scripts released by the integrations and internal tools pods
• Help to establish success metrics and document test plans and acceptance criteria for product requirements
• Create internal and client-facing help documentation for new features
• Assist with product knowledge training and documentation both internally and externally, as needed.
• Work closely with Product and Client Success teams to drive product development and identify opportunities for improving and strengthening our offerings
• Enable the product team to check the health of their products daily with self-serve insights at scale such as our north star metric, user acquisition, adoption, engagement, CSAT, and long-term retention, including for building staff users and residents on desktop and in mobile apps
• Partner closely with product-engineering pods to problem solve and provide user insights that facilitate testing, experimentation, and continuous learning
• Participate in agile processes with the teams as needed
• Ensure the quality of our tracking and data, collaborating closely with product managers on deciding what and how to track
• Conduct exploration of data, coming up with incisive questions, gathering the data to answer those questions by doing qualitative and quantitative research, then preparing trend analysis and investigative reporting that drive deeper insights for product teams and leadership
• Performs other duties as assigned and modified at manager's discretion
• Travel up to 5% of the time. 

Education, Work Experience and Certifications 

• High school diploma or GED equivalent is required
• 1-2 years experience in a related field (Engineering, Product Management, Consulting)
• Previous experience with integrations or APIs, strongly preferred
• Experience with QA, writing test cases and acceptance criteria
• Familiarity with scrum/agile development and JIRA software, preferred
• SQL experience a plus 
• Strong organizational, project management and analytical skills
• Strong verbal, written and visual communication skills

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all of society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Equal Employment Opportunity

Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employees must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization.