Product Analyst - Product & Experience
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent
Shape meaningful digital products that improve customer outcomes across financial services and energy.
The Role
As a Product Analyst within Capco’s Product & Experience practice, you will support the definition, development, and scaling of digital products for leading financial services and energy clients. Working alongside Product Managers, engineers, designers, and data specialists, you will help translate business needs into product features and contribute to the delivery of impactful customer experiences.
You will play a key role in analysing user needs, supporting product decision-making, and helping clients unlock value from emerging technologies, including data, automation, and AI capabilities, within complex and regulated environments.
What You’ll Do
- Conduct research, data analysis, and market assessment to inform product decisions and identify customer needs.
- Support roadmap planning, backlog management, prioritisation, and user story development alongside Product Managers.
- Map business processes and document current-state and future-state requirements with stakeholders.
- Contribute to the identification and definition of AI-enabled use cases, including benefits and implementation considerations.
- Facilitate workshops and stakeholder sessions, capturing requirements, decisions, actions, and product documentation.
What We’re Looking For
- 2–3 years’ experience in product management, business analysis, or a related digital or technology role.
- Experience, or strong academic grounding, in delivering digital products within B2B, B2C, or B2B2C environments, ideally in financial services.
- Strong analytical and problem-solving skills with the ability to translate business needs into practical product outcomes.
- Experience working within cross-functional teams and engaging with both business and technology stakeholders.
- Highly organised with strong attention to detail, curiosity about emerging technologies, and a desire to develop within a consulting environment.
Bonus Points For
- Exposure to data-driven, AI-enabled, or platform-based products through professional, academic, or personal projects.
- Familiarity with AI concepts such as machine learning, large language models, or agentic systems.
- Experience supporting product delivery in regulated industries.
- Consulting or client-facing experience.
- Knowledge of Agile delivery methodologies and product management practices.
Why Join Capco
- Deliver high-impact product and experience solutions for leading financial services and energy organisations.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a practice shaping the future of digital products and services.
- Grow your career in a global consultancy that values inclusion and individuality.
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Your growth, your way – minimum 40 hours of training annually through workshops, certifications, and e-learning, plus a dedicated Business Coach from Day One.
- Healthcare Access: Convenient online GP services.
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution.
At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.
Skills Required
- 2-3 years' experience in product management, business analysis, or related digital/technology role
- Experience delivering digital products in B2B, B2C, or B2B2C environments
- Strong analytical and problem-solving skills with ability to translate business needs into product outcomes
- Experience working within cross-functional teams and engaging business and technology stakeholders
- Highly organised with strong attention to detail and curiosity about emerging technologies
- Experience in financial services
- Exposure to data-driven, AI-enabled, or platform-based products
- Familiarity with AI concepts such as machine learning or large language models
- Experience supporting product delivery in regulated industries
- Consulting or client-facing experience
- Knowledge of Agile delivery methodologies and product management practices
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
