Product Analyst - Card Servicing

As a Card Servicing Product Analyst at Avant, you have the ability to identify and execute on major opportunities that deliver customer value and impact Avant’s future. You will help fulfill the card servicing team’s mission to develop features that engage customers and make an AvantCard the go-to in any wallet. An excellent candidate for this role is not content with only receiving explicit instructions or working from a queue. You are eager to learn, quick to communicate, and are comfortable taking on the unknown. 

Avant’s analyst program aims to develop entrepreneurial, self-driven candidates who thrive in a dynamic environment and are excited about contributing to building a company from the ground up. Regular interactions with senior leadership are a key component of this program.

What you do:

• Communication: Build relationships with product managers, engineers, and business stakeholders to build cross-functional trust and awareness. Understand how different audiences may require different framing when explaining technical details

• Business Intelligence: Support the team’s data needs by developing a deep understanding of the data model, tracking KPIs, and executing requests for ad hoc analysis

• Strategic Impact: Develop subject matter expertise in your area of responsibility. Proactively identify and communicate opportunities for improvement using data-driven insights. Own the strategy and execution of servicing features 

• Drive the Product Development Lifecycle: 

  • Identify and prioritize business opportunities through data analysis

  • Translate opportunities into product requirements

  • Work with technical teams through implementation and testing

  • Measure feature effectiveness and iterate

• Leadership and Management: Help manage high-priority, high-value projects, and, after proven performance, manage individuals and teams or specialize further in areas of interest.

Why you're a fit:

• Bachelor’s Degree in a technical field or comparable experience. 

• 1-4+ years of data analysis experience.

• Highly analytical with proficiency in SQL. Familiarity with Python or R is a plus.

• Strong attention to detail.

• Ability to independently prioritize tasks given timelines and team goals.

If you are a highly motivated and detail-oriented individual with a passion for data and product management, we encourage you to apply for this position

Check out our Avant Blog!

We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you’re passionate about our mission and aligned to our values, we hope you’ll come contribute to our awesome culture.

Why Avant is the place for you:

At Avant, we believe our values make a difference:

Authenticity. We show up to work as our whole selves and make sure others can too.

Collaboration. We can only succeed when we do so as a team.

Problem-Solving. The harder the problem, the more satisfying the solution.

Customer. We are all owners of the customer experience.

Initiative. Plan. Adapt. Get Sh!t Done.

We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.

Some of our benefits include:

• Choice of great Medical, Dental, and Vision Insurance Plan options

• 401(k) Match

• Unlimited Paid Time Off

• Flexible Work Environment

• Generous Paid Parental Leave

• Lunch Allowance (Fooda) and In-office Snacks

• WFH Stipends for our Remote Employees

• Access to LinkedIn Learning for Professional Development

• No Meeting Wednesdays - (a.k.a. planned time to Get Sh!t Done)

• Summer Fridays

• Fun In-Office and Virtual Social Events

• And who doesn’t love the swag

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you’re fully vaccinated upon your start date or before working in or visiting our Chicago office. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Subject to applicable law and requests for accommodation.