Procurement Business Expert (SME)

Posted 2 Days Ago
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Basel, Basel-Stadt, CHE
In-Office
Expert/Leader
Pharmaceutical
At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization.
The Role
Leads end-to-end design and operational readiness for global capability center procurement processes. The role defines future-state Source-to-Pay operating models, facilitates design workshops, governs process documentation and workflows, supports transition and training, establishes SLAs and KPIs, manages risks and issues, and drives automation and continuous improvement across procurement transformation initiatives.
Summary Generated by Built In

 

The actual location of this job is in Basel, Switzerland. Relocation assistance is available for eligible candidates and their families, if needed.

The Procurement Functional SME will be responsible for the end-to-end design and readiness of the future GCC procurement processes ensuring strong alignment between the retained organisation, the existing GBSO landscape, and the ongoing ERP transformation programme.

Acting as the functional anchor for Procurement within the broader GBS transformation, the role will translate Design Authority principles into fit-for-purpose GCC procurement processes within the defined in-scope areas.

What you will get: 

  • An agile career and dynamic working culture.

  • An inclusive and ethical workplace.

  • Compensation programs that recognize high performance.

  • A variety of benefits dependent on role and location.

In addition to a competitive salary, you can expect numerous lifestyle, family, and leisure benefits. Our full list of tailored local benefits can be found below. 

  • Benefits in Basel: assetstream.aspx

What you will do:

  • Lead the design of GCC Source-to-Pay (S2P) procurement processes, ensuring alignment with global procurement standards, policies, and ERP templates.

  • Define future-state operating models and foster collaboration between Procurement, GBSO, ERP teams, business stakeholders, and governance bodies.

  • Drive procurement design workshops and ensure procurement requirements are embedded in cross-functional decisions and transformation initiatives.

  • Review, validate, and govern procurement process documentation, workflows, SOPs, and AI-generated outputs to ensure quality and operational readiness.

  • Support transition and service readiness by ensuring effective controls, hand-offs, training materials, and Day-1 operational capability.

  • Establish and monitor service performance frameworks, including SLAs, KPIs, risk management, issue resolution, and continuous improvement.

  • Identify and champion automation, digital enablement, and standardized best practices to deliver scalable and efficient procurement operations.

What we are looking for:

  • Master’s degree in Business, Supply Chain, Finance, Human Resources, or a related field; relevant professional certifications are highly preferred.

  • 10+ years of experience in procurement, supply chain transformation, shared services, GBS, or operating model design, ideally within complex global organizations.

  • Strong expertise in designing and optimizing procurement and supply chain processes within Global Capability Centers (GCCs) or shared services environments.

  • Proven track record supporting GBS/SSC implementations and large-scale ERP transformations, particularly SAP S/4HANA programs.

  • Deep understanding of end-to-end procurement processes, service delivery models, performance frameworks, and knowledge transfer activities.

  • Strong stakeholder management, workshop facilitation, analytical, and problem-solving skills with the ability to influence senior leaders across multiple workstreams.

  • Experience in consulting environments, familiarity with AI-enabled process documentation tools, and exposure to the life sciences or CDMO industry are strong advantages.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.

Skills Required

  • Master's degree in Business, Supply Chain, Finance, Human Resources, or a related field
  • Relevant professional certifications
  • 10+ years of experience in procurement, supply chain transformation, shared services, global business services, or operating model design
  • Experience designing and optimizing procurement and supply chain processes within global capability centers or shared services environments
  • Experience supporting global business services or shared services implementations and large-scale ERP transformations
  • Experience with SAP S/4HANA programs
  • Deep understanding of end-to-end procurement processes, service delivery models, performance frameworks, and knowledge transfer activities
  • Strong stakeholder management, workshop facilitation, analytical, and problem-solving skills
  • Ability to influence senior leaders across multiple workstreams
  • Experience in consulting environments
  • Familiarity with AI-enabled process documentation tools
  • Exposure to the life sciences or CDMO industry
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The Company
HQ: Basel
Year Founded: 1897

What We Do

At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization. Our community of 16,000 talented employees work across a global network of more than 30 sites to deliver for our customers across the pharma, biotech and nutrition markets.

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