Procure to Pay Operations Senior Specialist with German

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations  drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

THE WORK

TEAM & CLIENT MANAGEMENT

• Delivering comprehensive training for new joiners

• Conducting regular one-on-one meetings to provide support, feedback, and development opportunities

• Overseeing team performance and driving continuous improvement

• Monitoring SLAs and KPIs, and performing root cause analysis to address deviations

• Developing and executing burn-down plans to effectively manage and reduce backlogs

• Preparing and presenting performance reports to client stakeholders

PTP PROCESS MANAGEMENT

• Attempt to resolve Vendor requests and inquires which do not require the Client referral

• Manage inquires from Vendors in accordance with the point of contact matrix

• Record all Vendor request and inquiry details in workflow system

• Route Vendor requests and inquiries to relevant parties using workflow system, for such CCR parties to review, action and resolve such Vendor issues in accordance with the point of contact matrix

• Record vendor requests and inquiries, as agreed between the parties, received by supplier into workflow system/service now

What's in it for you:

• Thrive in an exciting workplace that values and celebrates diverse perspectives

• Contribute to a creative environment where your ideas are welcomed

• Access continuous learning opportunities

• Work on projects for international clients, expanding your skills set

HERE’S WHAT YOU’LL NEED

• Diligent and proactive, with a strong sense of ownership

• Experienced in the collections process, demonstrating deep understanding and expertise

• Fluent in English and German, with at least B2/B2+ level proficiency

• Confident in phone communication, not afraid to make calls when needed

• Highly responsible, ensuring tasks are completed on time and with accuracy

• Detail-oriented, with a strong focus on quality and precision

• Motivated and eager to take on new challenges in a dynamic work environment

• Analytical and able to connect the dots, spotting patterns and insights

• Experienced in leading teams, preferably in the PTP (Procure-to-Pay) area

• Familiarity with SAP and/or ServiceNow is a strong advantage

What we can offer:

• Full time employment contract

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach

• A wide training package (soft, technical, and language training offers, access to e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares

• Paid employee referral program

• Private medical care (Luxmed or Medicover), life insurance

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)

What we believe:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.