Position Overview
A Remote Live Proctor is responsible for supervising online examinations in real time to ensure the integrity, security, and fairness of the virtual testing environment. This role demands strong attention to detail, excellent communication skills, and the ability to consistently enforce testing rules and procedures in a remote setting.
About the Company:
Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.
Key Responsibilities
- Monitor candidates live via webcam and screen sharing to prevent academic dishonesty or unauthorized behavior during online exams.
- Authenticate the identity of examinees prior to test entry using online verification procedures.
- Clearly communicate exam instructions, protocols, and address candidate questions within established guidelines through chat or voice tools.
- Continuously observe the virtual exam room, ensuring a quiet, secure, and orderly environment throughout the assessment period.
- Identify and respond promptly to any suspicious activities, technical issues, or emergencies according to protocol.
- Collect, secure, and document virtual exam materials and records before, during, and after the session as required.
- Report incidents, infractions, or irregularities following the institution’s online testing policies.
- Assist with troubleshooting basic connectivity or platform issues and help candidates adhere to equipment and software setup requirements.
Qualifications
- High school diploma or equivalent required; post-secondary education preferred.
- Strong organizational skills and meticulous attention to detail.
- Outstanding verbal and written communication skills, especially in a virtual environment.
- Ability to maintain professionalism, impartiality, and composure during stressful or unexpected situations online.
- Prior experience in a remote educational, proctoring, or customer service setting is an asset.
- Proficiency with computers, web conferencing tools, and online exam platforms is required.
Working Conditions
- Flexible scheduling may be required, including weekends.
- Must be able to remain attentive and focused for extended periods in a remote setting.
What We Offer:
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to work on impactful projects with a talented team.
- Excellent compensation in USD.
- Hardware and software setup (mandatory).
Skills Required
- High school diploma or equivalent
- Post-secondary education
- Strong organizational skills and meticulous attention to detail
- Outstanding verbal and written communication skills in a virtual environment
- Ability to maintain professionalism, impartiality, and composure during stressful or unexpected online situations
- Prior experience in a remote educational, proctoring, or customer service setting
- Proficiency with computers, web conferencing tools, and online exam platforms
- Flexible scheduling availability, including weekends
- Ability to remain attentive and focused for extended periods
- Required hardware and software setup (mandatory)
What We Do
At Abstra, we bridge the gap between North American companies and Latin America’s top talent. With over 15 years of experience in the U.S. market and US-bred founders leading the way, we focus on building long-term partnerships to achieve your organization’s unique goals, fueling your growth with flexible tech solutions and highly qualified professionals.
