Process Manager, Timekeeping Operations

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Job Details
Cencora is seeking a consultative and results-oriented Process Manager to lead the execution of a timekeeping program within a specific global business segment. This highly collaborative role requires building strong relationships with leaders worldwide, partnering with subject matter experts (SMEs), and overseeing the hands-on execution of a Time and Attendance (T&A) process workstream.
The Process Manager will play a key role in shaping policies, designing process frameworks, and managing the functional development of timekeeping systems. This position collaborates closely with HR, IT, Payroll, Legal, Operations teams, and the Program Manager to deliver successful implementation and adoption of timekeeping solutions.
Key Responsibilities

• Lead the planning and execution of a global Time & Attendance (T&A) program for a specific business segment.
  Identify country-specific policy exceptions and collaborate with the policy team to develop appropriate exception protocols.
• Represent business needs in system design discussions, ensuring tools and configurations meet functional and operational requirements.
• Collaborate with cross-functional teams, including HR, IT, Payroll, and Operations, to ensure seamless integration of timekeeping systems with existing workflows and technologies.
• Influence and partner with global SMEs to gather requirements, align on priorities, and drive initiatives forward.
• Facilitate communication between stakeholders to foster understanding, alignment, and buy-in for timekeeping initiatives.
• Define functional requirements, validate system configurations, and ensure operational processes align with technology solutions.
• Develop and deliver training materials and sessions to support effective end-user adoption of timekeeping systems.
• Provide process designs to support change impact mapping, communication strategies, training plans, and adoption activities.
• Create operational playbooks and comprehensive handover documentation for steady-state teams to ensure long-term sustainability.

Experience and Education Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• 5-7 years of relevant professional experience.
• Ability to travel globally up to 50% of the time as the project requires.

Minimum Skills, Knowledge, and Abilities

• Proven project management expertise, with the ability to lead multiple complex projects of significant scope within a global and cross-functional environment.
• Strong knowledge of timekeeping systems and their integration with broader organizational workflows.
• Excellent analytical and problem-solving skills, with a data-driven approach to process optimization.
• Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all organizational levels.
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
• Experience with process mapping (both global and local), developing Timekeeping Standard Operating Procedures (SOPs), and creating training content and plans.
• Skilled in translating end-user experience needs into actionable requirements for IT partners and system development teams.

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier Management Ltd.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned