Process Excellence & Intelligence Specialist

Posted 6 Days Ago
Be an Early Applicant
Pune, Maharashtra, IND
In-Office
Mid level
Business Intelligence
The Role
Analyze and optimize enterprise business processes using BPM, process mining, and task mining. Identify bottlenecks, deviations, root causes, and automation opportunities; create process maps, dashboards, reports, and recommendations. Support RPA and AI-enabled improvement initiatives through requirements documentation, testing, KPI monitoring, and benefits tracking. Collaborate with consultants, analysts, automation engineers, AI teams, and customer stakeholders to implement continuous improvement initiatives.
Summary Generated by Built In

About the Job

About Aligned Automation

At Aligned Automation, we live by our "Better Together" philosophy to build a better world. As a strategic service provider to Fortune 500 companies, we help digitize enterprise operations and drive impactful business strategies. Our purpose goes beyond projects—we strive to deliver meaningful, sustainable change that shapes a more optimistic and equitable future.

Our culture is deeply rooted in our 4Cs—Care, Courage, Curiosity, and Collaboration—ensuring that each employee is empowered to grow, innovate, and thrive in an inclusive workplace.

Experience: 3–8 Years

Location: Pune 

Employment Type: Full-Time

Joining: Immediate Joiners Preferred

 

Role Overview

We are looking for process excellence professionals to support enterprise customer engagements across process modeling, process mining, task mining, process analysis, and continuous improvement.

The role focuses on analysing business processes, identifying inefficiencies and deviations, generating actionable insights, and supporting the design and implementation of process improvement and automation initiatives under the guidance of senior delivery leaders.

Key Responsibilities

  • Model, document, analyse, and optimise business processes using BPM methodologies and tools.
  • Develop process mining analyses and dashboards to identify bottlenecks, deviations, rework, conformance issues, and improvement opportunities.
  • Analyse task-level activity data to understand operational inefficiencies and opportunities for standardisation or automation.
  • Support root cause analysis, defect tracking, corrective action planning, and KPI-based performance monitoring.
  • Translate findings into process improvement recommendations, automation opportunities, and actionable insights for business stakeholders.
  • Support RPA and AI-enabled process improvement initiatives through process assessment, requirements documentation, testing, and benefits tracking.
  • Prepare process maps, analysis outputs, dashboards, reports, and customer-ready presentations.
  • Collaborate with process consultants, data analysts, automation engineers, and AI teams to execute improvement initiatives.

Must-Have

  • 3–8 years of relevant experience in BPM, process excellence, process analysis, process mining, task mining, or continuous improvement.
  • Practical experience in at least one relevant toolset: ARIS or equivalent for process modeling; Celonis or equivalent for process mining; Skan or equivalent for task mining.
  • Strong analytical skills and an understanding of process metrics, operational KPIs, root cause analysis, and continuous improvement.
  • Ability to interpret process data, identify meaningful patterns, and translate findings into practical recommendations.
  • Good communication, documentation, presentation, and stakeholder collaboration skills.
  • Willingness to work hands-on with customer teams and multidisciplinary delivery teams.

Good to Have

  • Exposure to Automation Anywhere or other RPA platforms.
  • Familiarity with SQL, BI dashboards, data analysis, or process performance reporting.
  • Awareness of GenAI and agentic AI applications in process automation and operational improvement.
  • Experience supporting large enterprise or high-tech customer engagements.

Ideal Candidate

A hands-on process excellence professional who can combine process knowledge, analytical thinking, and tool-based insights to help identify, prioritise, and implement meaningful business process improvements.



Skills Required

  • 3-8 years of relevant experience in BPM, process excellence, process analysis, process mining, task mining, or continuous improvement
  • Practical experience with at least one relevant toolset, such as ARIS or equivalent, Celonis or equivalent, or Skan or equivalent
  • Strong analytical skills and understanding of process metrics, operational KPIs, root cause analysis, and continuous improvement
  • Ability to interpret process data, identify meaningful patterns, and translate findings into practical recommendations
  • Good communication, documentation, presentation, and stakeholder collaboration skills
  • Willingness to work hands-on with customer teams and multidisciplinary delivery teams
  • Exposure to Automation Anywhere or other RPA platforms
  • Familiarity with SQL, BI dashboards, data analysis, or process performance reporting
  • Awareness of GenAI and agentic AI applications in process automation and operational improvement
  • Experience supporting large enterprise or high-tech customer engagements
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Irving, TX
344 Employees
Year Founded: 2018

What We Do

Technology, society, economy, policy – all moving at breakneck speed in our 21st century world. You’re feeling the pressure to quickly implement new business models, find new value, make split-second informed decisions and keep one step ahead of customers. How? The answer lies in the ability to make quick, accurate and sustainable business decisions. We believe digital offers a way of doing things better – but the journey to transformation doesn’t have to be painful. At Aligned Automation, we work hard to digitally enable your business strategy – connecting processes, technologies and people to unlock value and drive critical business outcomes.

Similar Jobs

Capco Logo Capco

BA Avaloq

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Pune, Maharashtra, IND
6000 Employees

Capco Logo Capco

Product Manager

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
India
6000 Employees

Capco Logo Capco

Business Analyst

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
India
6000 Employees

Capco Logo Capco

Business Analyst

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
India
6000 Employees

Similar Companies Hiring

Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
150 Employees
Compa Thumbnail
Artificial Intelligence • HR Tech • Software • Business Intelligence
Irvine, California
94 Employees
Quanta Thumbnail
Artificial Intelligence • Fintech • Software • Business Intelligence • Big Data Analytics
San Francisco, California
21 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account