Process Excellence Consultant

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Job Details
Responsibilities:

• Support senior consultants and stakeholders in creating process taxonomies and heatmaps of potential process improvement opportunities. Assist in building business cases for larger potential process opportunities; build business cases for smaller potential process opportunities.
• Conduct assessments of existing processes using Lean Six Sigma and other data-driven approaches to identify inefficiencies, bottlenecks, and areas for improvement. Facilitate in-person and/or virtual workshops for small-to-medium-size groups.
• Develop and present actionable recommendations for process improvements and automation initiatives that align with business goals and drive savings. Automation framework is broad, encompassing intelligent automation, task automation, AI, and other emerging technologies. Actual technology implementation is performed by Cencora's IT team.
• Assist teams in implementing approved process improvements and automation solutions, helping ensure a smooth transition and integration into existing workflows.
• Measure the effectiveness of implemented improvements by tracking progress towards efficiency and effectiveness goals, including assisting teams in defining metrics and scorecards where needed.
• Work alongside cross-functional teams and stakeholders to gather insights, share best practices, and support a culture of continuous improvement and automation.
• Stay informed about industry trends, emerging technologies, and best practices in process improvement and automation, bringing innovative ideas to the organization.
• Support Continuous Improvement culture initiatives within CBS centers. Assist in delivering Continuous Improvement training and other culture-building activities.

Education:

• Bachelor's degree in Business Administration, Engineering, Operations Management, or related field. Lean Six Sigma Green Belt certification preferred (or willingness to obtain within first 12 months). Master's degree or relevant certification (e.g., Automation) is a plus.

Work Experience:

• Minimum of 3-5 years of experience in process improvement, process consulting, or a related field, with demonstrated contributions to successful change initiatives. Experience working in a multi-regional or matrixed organization is a plus.

Skills and knoweledge:

• Familiarity with process mapping tools and data analysis software.
• Exposure to automation technologies is a plus.
• Awareness of metrics and scorecards to drive operational performance is beneficial.
• Familiarity with project management methodologies is a plus.
• Solid analytical and problem-solving skills, with the ability to think critically and contribute to innovative solutions for complex challenges.
• Strong verbal and written communication skills, with the ability to engage stakeholders at multiple levels of the organization.
• Business fluency in English

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Cencora Costa Rica Limitada
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned