Process Engineer, IT

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
 

POSITION SUMMARY
Sony Corporation of America (SCA), is seeking a Process Engineer to join the Global Security Incident Response Team (GSIRT) within the Corporate Information Security Division (CISD) located in Reston, VA. This position will report to the Senior Manager, Business Process and Analysis. 

 
JOB RESPONSIBILITIES 

• Support cyber defense team planning, refinement, and execution tracking of project and operational deliverables.

• Support shared service team planning, refinement, and execution tracking of project and operational deliverables.

• Collaborate across multiple cybersecurity delivery teams, including engineering, operations, and monitoring/response to ensure a coordinated and holistic understanding of the scope and level of effort needed to address cybersecurity stakeholder requests. 

• Participate in the development and revision of workflows/processes (soliciting input, building consensus, documenting standard operating procedures, work instructions, and training material) for new processes and process improvements. 

• Analyze trends in performance indicators to assist GSIRT leadership with managing performance indicators, recommending corrective action, establishing lessons learned, and influencing the improvement of processes. 

• Coordinate with GSIRT leadership and cybersecurity delivery teams to assess the value of potential projects and other efforts. 

• Facilitate effective and efficient meetings to gather information needed to support efforts. 

• Help cybersecurity delivery teams maintain backlogs and analyze upcoming work for resource and schedule needs.   

• Escalate impediments/blockers and support their mitigation or removal. 

• Help identify and mitigate any external dependency risks. 

• Ensure all status reporting of objectives, deliverables, issues, and updates is clearly and consistently delivered at the working team, management team, and senior leadership. 

• Support integrating the project into the larger program strategic roadmap and the overall Sony GSIRT mission portfolio. 

• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION 

Your qualifications and experience should include:  

• A bachelor’s degree from an accredited college or university is preferred

• Minimum of 3 years of associated work experience as a process engineer or business analyst, working in a cybersecurity or IT organization

• PMI–Agile Certified Practitioner (PMI-ACP) or Certified SAFe (Scrum Master or Advanced Scrum Master) or Professional Scrum Master (PSM) Certifications or Project Management Professional (PMP) is a plus 

• Excellent communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior level management. 

• Strong documentation skills - detailed tracking, metrics-based reporting and roll-ups, etc. 

• Outstanding analytical, process development, and problem-solving skills. 

• Ability to work in a fast paced, results oriented environment. 

• Ability and desire to see it through. 

• Detail oriented. 

• Demonstrated team player who can effectively handle multiple priorities. 

• Proactive at identifying and supporting removing impediments. 

• All candidates must be authorized to work in the USA. 

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”. 

Benefits:    

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 What we offer you: 

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)  

• Employee assistance plan and comprehensive behavioral health benefits 

• Fertility benefits, including surrogacy, and adoption assistance programs   

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children  

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance  

• Short-term & long-term disability plans   

• Paid parental and caregiver leave   

• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting 

• Education assistance and student loan programs    

Other Programs:  

• Flexible Work Arrangements, including remote and hybrid work schedules

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs) 

• Referral bonuses (subject to eligibility)   

• Matching gift program   

• A wide variety of employee business resource groups (EBRGs)   

• Special discounts on Sony products, offered exclusively to Sony employees 

• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)   

• Annual incentive bonus 

The anticipated annual base salary for this position is $90,000 to $105,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  
 

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Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [email protected] or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.