COVID-19 vaccination NOT required for this position.
PROCESS COORDINATOR / EMR ADMINISTRATOR --- NOT A REMOTE POSITION
SECTION 1: Job Summary (Summary of the basic functions of the position)
The EMR Coordinator supports the pathology lab by performing duties required to maintain Electronic Medical Records (EMR) and Laboratory Information System (LIS).
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
- Electronic Medical Record Duties:
- EMR troubleshooting
- Maintain client interfaces
- Resolve technical issues with EMR and LIS working with internal and external customers
- Collaborate with personnel in practices, lab LIS vendor, and outside interface EMR vendors, troubleshoot and resolve technical errors, conduct necessary testing process and propose solutions related to compatibility and maintenance, monitor/troubleshoot daily incoming orders and report transmission
- Familiarity with multiple interface vendors (i.e. Ellkay, ModMed, NexTech, Athena, LabSoft, EZ Derm, eClinical) a plus, but not necessary
- Maintain positive relationships with all software vendors and clients to proactively identify issues and offer resolution
- Conduct necessary updates, testing process and propose solutions or improvements
- Liaison for multiple computer-based systems utilized in pathology lab and clinics (LIS, billing, EMR, etc.)
- Daily monitoring/confirmation of EMR transmissions, communicate with programmers and clients to ensure successful transmission of reports
- Assist with billing charges, CPT codes, MIPS, client direct billing, and patient billing
- Complete special projects when required
- Skillset Requirements:
- Project management/time management skills – able to set and meet deadlines
- Excellent communication skills both verbally and written – able to speak with vendors, programmers, clients, as well as write a coherent and concise email
- Requires someone who can work independently and efficiently
- Troubleshooting/technical skills
Customer Service:
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- Coordinate and collaborate with system vendors, lab personnel, and clients when needed
- Respond professionally to the needs of internal and external customers in timely manner
- Quality Assurance:
- Reporting Melanoma Tumor Registry
- Maintains daily, monthly, annual monitoring of various electronic systems with appropriate documentation
- Follows all policies and procedures of the organization
- Performs other duties that may be necessary or in the best interest of the organization.
#INDLP
Skills Required
- EMR and LIS troubleshooting and maintenance
- Maintain and monitor client interfaces and daily EMR transmissions
- Resolve technical issues and collaborate with internal and external vendors
- Project management and time management skills; meet deadlines
- Excellent verbal and written communication skills
- Ability to work independently and efficiently
- Troubleshooting and general technical skills
- Assist with billing charges, CPT codes, MIPS, client and patient billing
- Quality assurance monitoring and reporting (including Melanoma Tumor Registry)
- Familiarity with interface vendors (Ellkay, ModMed, NexTech, Athena, LabSoft, EZ Derm, eClinical)
What We Do
U.S. Dermatology Partners is one of the largest physician-owned dermatology practices in the United States, providing premier medical, surgical, and cosmetic skin care to over two million patients annually. With more than 130 locations across nine states, the organization focuses on patient-first care, combining the personalized experience of private practice with a coordinated network of specialized physicians and national thought leaders.
