About This Role:
The Global Clinical Supply Chain (GCSC) organization plays a critical role in delivering medicines to patients participating in Biogen’s clinical studies worldwide. As we advance toward Vision 2030, GCSC is modernizing how we work—simplifying processes, embracing digital and AI‑enabled workflows, and building a workforce ready for the future.
The Process Capabilities & Governance Lead is a highly visible, strategic individual contributor role at the center of this transformation. This role exists to modernize GCSC’s ways of working, unlock sustainable productivity gains, and reduce friction across complex, cross‑functional operating models.
You will define how processes are governed, changed, measured, and continuously improved across GCSC—while also helping the organization adopt digital, automation, and AI‑enabled workflows. Just as importantly, you will help upskill the workforce to thrive in a data‑driven, digitally enabled environment.
This is a hybrid role to be based at our Headquarters in Cambridge, MA.
What You’ll Do:
Process Governance & Operational Excellence
• Define and institutionalize GCSC process management standards, including process taxonomy, ownership, governance, and maturity assessment.
• Build accountability for process excellence and maintain a GCSC process portfolio with actionable insights.
Process Change & Value Realization
• Establish best‑in‑class change management practices and value realization frameworks.
• Lead cross‑functional initiatives ensuring measurable outcomes.
Digital, Automation & AI Integration
• Identify, prototype, and scale automation and AI‑enabled workflow improvements using approved platforms.
Workforce Upskilling & Capability Building
• Lead digital, data, and AI upskilling efforts across GCSC.
Who You Are:
You thrive in dynamic environments where your leadership and project management skills can shine. You possess a holistic understanding of process management, governance, and the ability to translate technical concepts into business outcomes. Your communication and collaboration skills are paramount, enabling you to drive change and foster continuous improvement. A natural affinity for system-thinking and technology management complements your experience in data management, digitalization, and AI technologies. You are a forward-thinking individual, ready to embrace challenges and contribute to strategic objectives.
Required Skills:
Bachelor’s degree in Supply Chain Management, Operational Excellence, Process Excellence, or Industrial Engineering with at least 10 years of experience in relevant fields. Equivalent experience of Master’s degree and a minimum of 6 years of experience may also be considered.
Experience in managing complex projects, ensuring timely and budget-conscious delivery.
Proven change management experience, particularly in process transformations and automation.
Experience in cross-functional project team management and training program design.
Proficiency in establishing and monitoring key performance metrics.
Experience in IT systems management, system integrations, and automations.
Significant exposure to data management, digitalization, and AI technologies.
Preferred Skills:
Formal Project or Change Management certification or education.
Formal Process Management certification or education.
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Top Skills
What We Do
Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.
