At Yardzen, we believe people are at their best when they’re outside.
Our mission is simple: help people complete the outdoor spaces of their dreams. We start with design and stay with the project through the build, pairing homeowners with a dedicated representative who guides cost and design tradeoffs, matches them with multiple vetted local contractors, makes sense of the estimates, and helps them confidently hire the right one. The result is a finished yard, not just a plan. Since our launch in 2018, we've helped tens of thousands of homeowners transform their outdoor spaces, make sustainable choices, enhance property value, and enjoy life outdoors.
We're transforming the $200 billion outdoor renovation industry with AI, data, and technology, making design effortless and the build clear, guided, and far less daunting from first idea to finished space. Recognized as Fast Company's Most Innovative and named to Inc. Magazine's Best Places to Work, our work has been featured in Architectural Digest, The New York Times, Sunset Magazine, House Beautiful, The Wall Street Journal, and Forbes. And we're just getting started.
The Pro Network Manager is responsible for the health, performance, and growth of Yardzen’s Pro Network of landscape contractors. This role ensures Yardzen has strong contractor coverage across its core build markets and strategic partner markets.
Working closely with Yardzen’s Project Managers and contractor operations team, the Pro Network Manager ensures client opportunities move efficiently from contractor matching through site walks, estimates, and signed build contracts. Success in this role means contractors are responsive, performance expectations are consistently upheld, and more Yardzen design clients become satisfied build clients.
What You’ll Do:
Ensure Yardzen has high-quality contractor coverage across its core and strategic partner markets
Partner with the Contractor Operations Manager to recruit, onboard, train, and support contractors
Identify contractor-capacity and market-coverage gaps and develop plans to address them
Strengthen Yardzen’s reputation among landscape contractors to support the recruitment and retention of high-quality partners
Drive Contractor Performance and RelationshipsServe as the primary relationship and performance partner for active contractors
Set clear expectations for responsiveness, site walks, estimate delivery, client follow-up, and contract submission
Coach contractors who are not meeting expectations, implement performance-improvement plans, and recommend removal when necessary
Recognize high-performing contractors and identify opportunities to strengthen those relationships
Lead regular contractor check-ins, town halls, roundtables, and performance conversations
Provide leadership with visibility into contractor performance, trends, and risks
Manage Pipeline and ConversionMonitor contractor opportunities from initial matching through signed build contract
Partner with Project Managers to identify and resolve stalled opportunities
Lead regular pipeline reviews and ensure owners, next steps, and timelines are clearly documented
Use data to identify trends, improve pipeline progression, and drive design-to-build conversion
Maintain accurate reporting on contractor activity, pipeline health, market coverage, and conversion performance
What You'll Bring:
Five or more years of experience in contractor management, account management, partnerships, marketplace operations, or a related field
Experience in landscaping, residential construction, home services, or a closely related industry is required
A track record of managing contractors or external partners against defined performance expectations
Strong relationship-building skills and the confidence to lead direct, constructive performance conversations
Experience improving pipeline progression, conversion, or partner performance
Excellent organizational skills and the ability to manage a high volume of partners and opportunities
A proactive, hands-on approach and the ability to thrive in a fast-moving environment
What We Offer:
- Remote work, always: We’re a remote-first company
- Comprehensive benefits: Medical, dental, vision, and disability benefits
- Competitive compensation: Salary that reflects your skills and experience
- Support for growing families: 12 weeks of fully paid parental leave
- Monthly perks: Wellness, cell phone, and internet stipends to keep you connected and supported
Skills Required
- Five or more years of experience in contractor management, account management, partnerships, marketplace operations, or a related field
- Experience in landscaping, residential construction, home services, or a closely related industry
- Track record of managing contractors or external partners against defined performance expectations
- Strong relationship-building skills and confidence leading direct, constructive performance conversations
- Experience improving pipeline progression, conversion, or partner performance
- Excellent organizational skills and ability to manage a high volume of partners and opportunities
- Proactive, hands-on approach and ability to thrive in a fast-moving environment
What We Do
Yardzen, the online landscape design and build company, is on a mission to help people live a better life outside. Yardzen’s expert team connects homeowners with talented landscape designers and contractors for the easiest, most delightful outdoor renovation experience available. Leveraging plant science, data, and modeling software, Yardzen’s remote design team creates custom, executable landscape designs that reflect a homeowner’s budget, style preferences, unique site conditions, and how they want to live in their space. The design phase includes a thorough round of revisions through a state-of-the-art online studio, allowing for homeowners to collaborate at their convenience and on their schedule. Then, to facilitate the transfer from the studio to the field, Yardzen’s team works with every homeowner to pair them with a local, vetted contractor in our Pro Network, ensuring a timely and highly communicative bidding and installation experience. Yardzen remains involved throughout the build phase, and beyond, guarantee that every client loves their new outdoor space.
Why Work With Us
At Yardzen, we’re committed to creating a space where our employees can bring their full selves to work and have equal opportunities to succeed. We are looking for people that will add to our culture, not just fit in.
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