Principal, UX Designer - Design Systems, Ecommerce

Position Summary...

What you'll do...

Principal UX Designer - Design Systems, Ecommerce

About the Team

Join Walmart’s award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence, ensuring that everyone, regardless of zip code or bank account, has access to world-class experiences. We design richly compelling digital products and services that enhance the daily lives of millions of customers—whether they are at home, in our stores, or on the go. Additionally, we create seamless experiences for our merchants, suppliers, sellers, and 2.1 million in-store associates to help them deliver great value to our customers. As part of this expansive mission, we also maintain and evolve a robust Design System, which is used across Walmart’s diverse portfolio—from core consumer-facing experiences to the internal tools supporting our global supply chain.

This opportunity is based in San Bruno, CA, and requires 5 days a week in the office.

As a Principal UX Designer, you will set the vision for the best experiences and collaborate closely with cross-functional partners. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. Your work will focus on crafting scalable solutions that balance business goals, technology considerations, and user needs, ensuring consistency and quality across every touchpoint. In this role, you will be responsible for driving the overall design direction for key programs, You will lead high-impact projects, facilitate design sprints, and ensure your teams have the tools and systems they need to work quickly and with confidence.

You’ll Make an Impact By:

• Driving Design System Excellence: Partner with the Design Systems team to create and maintain scalable, reusable components that support a broad set of teams and experiences across the organization. You’ll ensure that designs are consistent and aligned with Walmart’s design principles.
• Strategic Design Leadership: Lead the design direction for large-scale programs, balancing business needs with user-centered design principles. Create solutions that are both functional and engaging for customers and associates.
• Cross-Functional Collaboration: Work closely with product managers, engineers, marketing, and other stakeholders to drive projects from ideation to execution. You will ensure that design systems and patterns are integrated effectively across the product lifecycle.
• Facilitating Design Thinking: Lead and facilitate Design Thinking sessions and design sprints to inspire cross-functional teams, encourage creative problem-solving, and refine concepts based on user feedback.
• Prototyping and Experimentation: Experiment and prototype rapidly in a fast-paced environment to validate design concepts. Ensure that user feedback and research findings inform your design iterations.
• Mentorship and Team Leadership: Inspire, mentor, and provide constructive feedback to junior designers. Foster a collaborative and inclusive design culture where creativity thrives.
• Maintaining Design Consistency: Provide feedback and governance on designs submitted by other teams, ensuring alignment with the overall Design System and maintaining consistency in visual design, interaction design, and user experience.
• Championing User-Centered Design: Advocate for the needs of customers and associates at every stage of the design process. Work closely with design research teams to ensure user insights are woven into the design strategy.

You’ll Sweep Us Off Our Feet If You Have:

• A strong understanding of design systems, including design patterns, components, and guidelines, and experience implementing them at scale.
• A strategic mindset and the ability to think systemically, simplifying complex challenges and delivering elegant, user-friendly solutions.
• Proven experience working in a fast-paced environment, leading design projects from conception to delivery, while balancing competing priorities.
• A collaborative approach to working with cross-functional teams, including engineers, product managers, and marketers.
• Comfort with ambiguity and the ability to lead teams through uncertainty with a positive and motivating attitude.
• A passion for inclusive design, with a focus on accessibility and delivering experiences that are intuitive and meaningful for all users.
• A portfolio that demonstrates your ability to solve complex problems with elegant design solutions, as well as your expertise in Design Systems and product design.

Preferred Qualifications:

• Degree in HCI, Information Architecture, Digital Design, or a related field.
• 5-7 years of experience in product design, with a strong portfolio demonstrating your expertise in both digital and design systems.
• Strong written and verbal communication skills, with the ability to present your design decisions and rationale effectively to both design and non-design audiences.
• A passion for continuous learning and staying current on the latest design and technology trends.

Perks and Benefits

• Competitive pay, with the opportunity for performance-based incentive awards.
• Benefits package including 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, and multiple health plan options.
• The chance to work in a dynamic, inclusive environment that values diversity and fosters growth.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We are committed to creating a diverse and inclusive workplace, and we believe that our ability to understand, respect, and value unique perspectives and experiences strengthens our teams and enriches the services we provide.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $143,000.00-$286,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America