Principal, Technology Services Group

Reposted 15 Days Ago
Be an Early Applicant
Toronto, ON, CAN
Hybrid
Expert/Leader
Business Intelligence • Consulting
The Role
The Principal will lead business development for the Technology Services Group, oversee project delivery, manage engagements, and mentor teams, driving revenue growth and ensuring client satisfaction.
Summary Generated by Built In
About the Role
Join a dynamic and engaging team that thrives on collaboration, innovation, and growth. The Principal, Technology Services Group role is an exciting leadership opportunity to drive new business growth, provide executive-level delivery oversight, and shape the strategic direction of our Technology Services practice. If you’re passionate about executive relationship building, complex technology transformation, and scaling high-performing consulting practices, this role is for you.

About Us
Optimus SBR is a leading management consulting firm and an award-winning workplace. Recognized by Great Place to Work® as one of the Best Workplaces™ in Professional Services 2024, and by Waterstone Human Capital® as one of Canada’s Most Admired Corporate Cultures™, we help organizations get done what isn’t.

Our team of committed consultants swiftly takes action to deliver innovative and impactful results. We are the largest independently owned Canadian management consulting firm – a place where people and culture come first. Our market positioning is based on attracting the best people who are insatiably curious, entrepreneurial thinking, hard-working, and bold. We think that’s what the world needs more of that, and we are doing our part.

That’s why we’ve been consistently rated one of the best places to work in North America – and are one of the fastest-growing. As a firm built on culture, we value our people and their growth. Each of us embodies the entrepreneurial spirit and has something unique to contribute to our organization. From employee-championed committees to celebratory events and learning paths, we cultivate a positive and engaging work environment.

Culture is Everything. Period.
That’s why we’ve been consistently rated one of the best places to work in North America – and are one of the fastest growing. As a firm that was built on culture, we value our people and their growth. Each of us embody the entrepreneurial spirit and have something unique to contribute to the fabric of our organization. From employee-championed committees to celebratory events and learning paths, these are just a few of the ways we cultivate a positive and engaging work environment.

What's in it for You?
- Growth Opportunities: Build your career through challenging, impactful projects and continuous learning.
- Diverse Workplace: Collaborate with professionals from unique backgrounds, fostering innovation.
- Flexibility & Autonomy: Enjoy the freedom to take ownership of your work and drive meaningful results.
- Leadership Development: Develop your skills through mentorship and career-progression opportunities. 

What You’ll Be Doing:

Business Development Leadership
• Drive new revenue growth for the Technology Services Group
• Leverage your executive-level network to originate and convert qualified business opportunities
• Identify, qualify, and advance new logos and expansion opportunities within existing accounts
• Partner closely with Account Stewards and senior leadership to define and execute coordinated go-to-market strategies
• Lead business development campaigns, opportunity shaping, proposal development, pricing strategy, and commercial structuring
• Own or materially contribute to revenue targets aligned with practice growth objectives

Engagement Scoping & Executive Delivery Oversight
• Lead or oversee engagement scoping, solution design, team structuring, estimation, and commercial modeling
• Ensure engagements are structured for delivery excellence, profitability, and risk mitigation
• Provide executive-level oversight across active engagements to monitor quality, margin performance, governance, and client satisfaction
• Serve as executive sponsor and escalation point on complex programs
• Guide teams on delivery methodology, governance, and digital modernization best practices

Practice Management & Leadership
• Support resource planning and utilization management
• Manage and optimize engagement margin performance
• Participate in recruiting and hiring top talent
• Provide day-to-day direction, coaching and mentoring project teams. You will also be responsible for career management, professional development, and supporting employees through Optimus SBR’s Career Development Program (CDP)
• Contribute to the development of new service offerings and market-relevant capabilities
• Identify emerging client needs and translate them into scalable offerings or accelerators
• Drive thought leadership internally and externally
• Contribute to the life and culture of Optimus SBR

Qualifications:

Required Experience
• 10+ years of progressive experience in technology consulting and advisory
• Demonstrated success in business development and revenue generation
• Proven ability to leverage a personal executive network to originate opportunities
• Experience partnering with senior leadership and account leaders on growth strategies
• Experience leading or overseeing complex enterprise technology programs
• Experience managing teams within consulting or technology delivery environments

Senior-Level Capabilities Required:
Business Development
• Executive relationship development
• Opportunity shaping and qualification
• Complex proposal leadership
• Revenue accountability
• Commercial negotiation and closing

Delivery Oversight
• Engagement scoping and estimation
• Delivery risk and escalation management
• Financial and margin oversight
• Executive stakeholder engagement
• Governance leadership

Practice Leadership
• Resourcing and utilization management
• Recruiting and team building
• Staff development and mentoring
• Margin management
• Service offering development

Professional Attributes
• Credible executive presence
• Strong consultative and influencing skills
• Entrepreneurial mindset with a passion for growth
• Strategic and tactical agility
• Results-oriented and commercially astute
• Comfortable engaging C-suite and senior stakeholders

Education
Required: Related University Degree
Preferred: Post-Graduate degree (MBA), PMP, CMC, or relevant technology certifications (COBIT, CGEIT, ITIL, etc.) or equivalent experience

So, what’s next?
At Optimus SBR, we’re all about creating a space where everyone belongs and can thrive. We’re committed to diversity and inclusion, welcoming people from all backgrounds. We’re proud to back missions like the BlackNorth Initiative to drive real change. Let’s build something meaningful together, where your voice matters and fearless ideas can shine.

Accommodation
We are committed to ensuring that our recruitment process is inclusive and accessible to everyone. If you require any accommodations to remove barriers and fully participate in the interview process—such as accessible meeting rooms or captioning for virtual interviews—please let us know. Your needs will be met with respect and confidentiality. We look forward to connecting with you!

Vacancy Status: Existing vacancy within our organization.
 
Submit your application with your resume today! While we appreciate all applications, only selected candidates will be contacted for interviews.

Top Skills

Advisory
Cgeit
Cobit
Digital Modernization
Itil
Technology Consulting
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The Company
Toronto, , Ontario
319 Employees

What We Do

Optimus SBR works with leading firms to get done what isn’t. We’re an independent consultancy with a long track-record of delivering game-changing results for clients in the Financial Services, Government & Broader Public Sector, Health Care, Social Sector, Transportation, Energy, Travel and other industries. We built our firm to be everything typical consultancies are not. While our team may come from diverse backgrounds and fields of specialty, we all share a passion for growing businesses — primarily yours, and by extension, ours. Our functional practice areas include strategy, process management, program & project management, data & analytics, technology consulting, human capital, change management, and learning & development. For more information, please visit our website at http://www.optimussbr.com/

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