Principal Technician, Teleport Facilities - Paumalu, HI

Your impact :
As a key member of our teleport facilities team, you will ensure communications equipment operates properly and delivers the highest standard service to our customers.
In the role of Principal Technician in a 24/7 Teleport you can showcase your strong technical skills and know-how to perform complex routine on-site installation and repair of equipment as well as preventive maintenance. As you are proficient to the various competencies of the job, you will have the opportunity to act as mentor to junior team members.
What you will do

• Perform moderately complex troubleshooting and quick restoral of services
• Lead preventative/periodic maintenance checks of ground station equipment and associated sub-systems. Validate recordings, review for any anomalies and take the appropriate action to correct.
• Play a senior role in providing Level 1 maintenance, which includes troubleshooting/fault isolation, replacement of major assemblies and sub-assemblies as well as performing basic alignment procedures.
• Use your knowledge to train other technicians on operational and maintenance procedures, as well as technical training of either specific ground station facility equipment.
• Play a key role in the development or enhancement of operational and maintenance procedures.
• Monitor the conditions of terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment.
• Identify inefficient operations processes and unreliable equipment, or sub-systems that affect the ability to provide service reliability and customer service and make recommendations to address these issues.
• Prepare and review reports and updates for any service status change, maintenance and fault/repair/restoral.

Your required experience/skills

• US Citizenship and a favorably completed DoD National Agency Check with Law and Credit (NACLC) and a final DoD-granted Top Secret security clearance with the eligibility of SCI.
• EPA Certification to handle air condition refrigerants.
• A valid vehicle Driver's License and reliable vehicle for transportation.
• General PC skills and proficiency in use of "Office Suite" software
• This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).
• At least 5 years of experience that includes:
  • working at facilities with large aperture (>60ft) antennas and towers
  • Sustaining the infrastructure supporting RF systems and hardware components
  • Maintaining inflatable radomes
• The ability to operate, maintain and repair:
  • Diesel powered 35/60/200/300/1000 KW generators and Load Bank
  • 100/500 KW Uninterruptible Power Supplies (UPS), high current batteries
  • Diesel Fuel Tanks, Electrical Switch Gear, Power Distribution System, and Antenna Drive Systems
  • Air conditioning equipment and air handlers (HVAC) at the facilities
• The ability to:
  • Install and connect electrical power wiring to new equipment racks or equipment
  • Perform corrosion control of large aperture antennas, generators, buildings, perimeter fence and gates
  • Operate forklift to load/unload freight and equipment
  • Operate/maintain site security systems (burglar alarms, cameras, PE Beams, auto dialers, etc.)
  • Work on various ground station facility systems, perform replacement of major assemblies and sub-assemblies
  • Use standard test equipment for teleport facility equipment
  • Learn new technologies and services and make informed decisions
  • Communicate effectively in English
  • Demonstrate organizational, multi-tasking, team player, customer service skills while working independently and taking initiative

Your success in this role will look like:

• Focuses on customer service.
• Adheres to policies and procedures.
• Adapts to changing priorities.
• Shows initiative.
• Thinks like an owner.
• Works effectively alone and in a team environment .
• Maintains a positive attitude.
• Demonstrates effective verbal and written communication skills.

It would be nice if you had:

• A valid State of Hawaii Electrical License
• Forklift, Telehandler, Manlift Operator Certifications

How we support you:

• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
• Job requires ability to lift up to 50 lbs

About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled