Principal Technical Program Manager

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
As a Principal Technical Program/Release Manager at JPMorgan Chase in Chief Data Analytics - Fusion Team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. The Release Manager is responsible for planning, coordinating, and overseeing the deployment of software releases across environments. This role ensures releases are delivered on time, with minimal disruption, and in alignment with business and technical requirements.
Job responsibilities

• Develops and manages release schedules, timelines, and milestones in coordination with development, QA, and operations teams.
• Oversees the end-to-end release process, including planning, build, deployment, and post-release validation.
• Coordinates release activities across multiple teams and environments, ensuring clear communication and alignment.
• Identifies, manages, and mitigates risks associated with releases.
• Maintains release documentation, including release notes, deployment plans, and rollback procedures.
• Ensures compliance with change management and governance policies.
• Monitors and report on release status, issues, and metrics to stakeholders.
• Drives continuous improvement in release processes, tools, and automation.
• Facilitates release readiness reviews and post-release retrospectives.
• Supports incident management and troubleshooting for release-related issues.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Proven experience in release management, software deployment, or DevOps.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Experience with release automation tools and CI/CD pipelines.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on quality and risk management.
• Familiarity with tools such as Jenkins, Git, Jira, Spinnaker, ServiceNow, etc.

Preferred qualifications, capabilities, and skills

• Bachelor's degree in computer science, Information Technology, or related field.
• Experienced with AWS cloud services, including deployment, management, and optimization of scalable and secure infrastructure.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.