Principal Technical Product Manager, Payments

We believe that clothes — and how you make them — can make a difference. 

Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. 
A company doesn’t last more than 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace and by remaining true to its values. 
We employ thousands of people around the world to support our great brands: Levi’s®, Dockers®, Signature by Levi Strauss & Co.™ and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career. 
 

About the Job 
We are looking for an experienced Principal Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers. 

• Drive the strategic vision for Payments, including gift card, as a globally scalable platform, unifying today’s fragmented payments space into a cohesive, consumer-focused value proposition. Build alignment across a wide group of stakeholders in support of your vision. 

• Build relationships with external partners and vendors to support our vision and roadmaps. Today our partners include but are not limited to, Cybersource, Ayden, ApplePay, PayPal, AfterPay and GiveX.  

• Partner with Commercial, Product and Engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap: 

• Balance foundational needs and specific use cases. 

• Identify opportunities, partner to identify ROI, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy. 

• Ensure the roadmap includes technical health and scalability. 

• Ensure the roadmap accounts for and integrates dependencies across functions. 

• Build high-trust, mutually collaborative relationships with stakeholders to drive results: 

• Partner with all stakeholders to elicit business needs, outcomes, and value, and ensure the solution roadmap is aligned to those needs, as well as other product roadmaps. 

• Provide strategic advice on how to respond to stakeholders’ business challenges. 

• Partner within Technology to deliver the roadmap and achieve our projected value.  

• Represent the team in reviews with partners and senior company leaders to align resources and prioritization to ensure minimal time to value.  

• Establish a consistent prioritization process that communicates clearly the Payments roadmap, objectives, priorities, and decisions across a wide group of stakeholders: 

• Ground your solution vision in data: Draw insights from key metrics and data sets to iterate quickly; forecast and validate impact. 

• Act as the solution evangelist to demonstrate commercial impact and value, with a compelling, data-driven narrative. 

• Track value delivered, platform adoption, performance, and execution against the end-to-end roadmap and adjust next steps as necessary.  

• Drive adherence to all standard TPM ways of working: 

• Lead the end-to-end platform lifecycle. 

• Benchmark LS&CO capabilities vs. industry trends and best practices. 

• Translate technical product strategy into detailed requirements and prototypes, in partnership with engineering and architecture.  

• Define OKRs. scope and prioritize activities based on forecasted impact. 

• Act as an agent of change within and outside your team, challenging the status quo and embracing new methodologies towards better outcomes.

About You:  

• Experienced technical product manager with 10+ years of experience. 

• Subject matter expertise in global payments, including gift cards, buy now/pay later and fraud. This candidate will also have expertise in regulatory compliance, e.g., GDPR, and a comprehensive understanding of reporting, reconciliation and settlement.  

• Ability to flex with agility between commercial and technical topics, teams, priorities and requirements, and drive balance, alignment, strategy, and value across both streams.  

• Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners. 

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions. 

• Experience leading cross-functional teams to deliver products and projects. 

• Strong presentation and communication skills.