Position Summary:

Swiftly’s Solutions Delivery team is looking for a rockstar Solutions Engineer to join us and help us grow our ever-growing list of Retail partners. The Solutions Engineer will comfortably bridge mobile, retail, and SaaS technology integrations, have extensive experience working with Retailers of all sizes, and relishes the opportunity to work for one of the hottest retail tech and media startups today. This role requires a motivated self-starter with a strong technical acumen.

Responsibilities Include:

• Support the Solutions Delivery team with technical onboarding and act as the product specialist and expert on what integrating with our platform entails
• Lead Retail partner feasibility/scoping sessions and technical evaluations based on deep knowledge of Swiftly’s platform through discovery and solution launch
• Regularly engage with our Product and Engineering teams to synchronize project timelines with internal and external TPMs
• Regularly travel on site to lead technical discovery post signature to accelerate onboarding and establish clear development requirements for solution delivery
• Liaise between Solutions Delivery, Product and Program Management teams to communicate business requirements from retailers and product dependencies from the Swiftly Platform
• Provide feedback and identify opportunities and trends to further improve the Swiftly’s Platform
• Champion the Retail (technical) relationship from signature to deployment, including at the executive sponsor level, and internally with our Program Management and Engineering teams
• Design enterprise-grade solutions and integrations between the Swiftly platform and external retailer and 3rd party systems
• Write technical answers to questions and manage collection of information for RFIs and RFPs
• Help build best-in-class Sales Enablement practices, with a focus on scalability. As an early member of our team, you’ll play a key role in shaping the Solutions Engineering processes that will power our hypergrowth trajectory
• Become an expert in leading detailed demonstrations across Swiftly full product suite, working closely with our Product teams to drive constant improvements to our demo capabilities
• Other related duties as assigned

Required Qualifications:

• 8+ years experience as a Solutions Engineer, Solutions Consultant or Technical Sales engineer
• Retail client experience, including Pre-Sales and Delivery
• Experience interfacing with clients daily at all levels of an Enterprise org: IT/Engineering, Operations, Marketing, Product, Customer Experience, CXO/Exec level
• Strong communication and presentation skills; including PowerPoint, Visio, Figma, or equivalent to communicate integrations and solutions
• Experience working with Retail clients to evangelize, architect and deliver enterprise grade solutions comprising of mobile applications, SDK’s, API, Data Warehouse, and ETL processes
• Product experience: act as a funnel for and definition of solution product requirements for the Swiftly Product team
• Independent, a self-starter with the ability to work successfully in a high-energy startup
• B.S. degree in Engineering or Computer Science or equivalent

Preferred Qualifications:

• Consulting / Professional Services background
• Extensive experience with North American Retailers
• Project Delivery experience 

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