ABOUT THE ROLE:
You'll lead enterprise-level API integrations for Talon.One's largest APAC customers, owning multi-month, high-complexity projects end to end.
ABOUT THE TEAM:
With approximately 15 team members across India, Singapore, and Australia, our APAC Post-Sales group is rapidly expanding across Customer Success, Technical Account Management, and Solutions Architecture. Be part of this exciting growth journey. You will report directly to the VP of Customer (based in Germany) and play a key role in our broader global Post-Sales team. For this role, you must be located within commuting distance of one of our India hubs: Bengaluru or Mumbai.
ONCE YOU ARE HERE YOU WILL:
- Lead the design and delivery of large-scale API integrations, aligning platform capability with customer goals while managing risk
- Partner with implementation partners and system integrators to keep their approach aligned with best practices and the customer's interests
- Be accountable for project success by reviewing and challenging planning, resource allocation, and timelines across enterprise integrations
- Work directly with customers and internal teams to define scope, milestones, and deliverables
- Evaluate partner performance after each project and feed insights back to internal teams to sharpen how we work with partners going forward
- Act as a long-term technical advisor to enterprise customers, shaping architectural strategy beyond the initial integration
- Troubleshoot and improve the performance of live integrations using integration logs and performance metrics, well past go-live
- Mentor the Technical Account Management team on technical and project management practices, raising the bar across the function
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Bring 10+ years in a technical or customer-facing role (Solutions Architect, Technical Account Manager, or similar) with enterprise customers
- Architect solutions on API-based SaaS products across modern cloud platforms (GCP, AWS, Azure)
- Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems (payments experience is a plus
- Lead large-scale projects end to end, managing resources and mitigating risk while hitting timelines
- Translate technical concepts clearly for stakeholders at every level, from engineers to senior executives
- Diagnose and resolve complex technical challenges using concrete evidence, not guesswork
WHAT'S IN IT FOR YOU:
As a part of adyen, with offices in Mumbai and Bengaluru, you’ll benefit from a supportive environment and a competitive benefits package.
Highlights include full healthcare insurance, flexible hybrid working, daily lunches in the office, and an annual trip to our Amsterdam headquarters. You’ll also enjoy generous paid time off, commute allowances, and a flat, collaborative team culture.
More information on the offices:
- Bengaluru: https://careers.adyen.com/locations/bengaluru
- Mumbai: https://careers.adyen.com/locations/mumbai
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
Skills Required
- 10+ years of experience in a technical or customer-facing role such as Solutions Architect or Technical Account Manager, working with enterprise customers
- Experience architecting solutions on API-based SaaS products across GCP, AWS, or Azure
- Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems
- Payments experience
- Experience leading large-scale projects end to end, managing resources, mitigating risk, and meeting timelines
- Ability to communicate technical concepts clearly to engineers, senior executives, and other stakeholders
- Ability to diagnose and resolve complex technical challenges using evidence and performance data
- Must be located within commuting distance of the Bengaluru or Mumbai office hubs
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine. We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes. From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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