Senior PreSales Consultant

Posted 28 Days Ago
Be an Early Applicant
Hiring Remotely in San Jose, IND
In-Office or Remote
Senior level
Artificial Intelligence • Big Data • Machine Learning • Software
The Role
Leads enterprise presales engagements for an AI-driven loyalty SaaS platform. Responsibilities include executive and technical demonstrations, discovery workshops, solution architecture, deal shaping, RFP and proposal support, demo strategy, competitive intelligence, sales enablement, and thought leadership. Partners with Sales, Product, Marketing, and Customer Success to translate complex platform capabilities into business value and support complex enterprise opportunities across industries.
Summary Generated by Built In

Hiring Senior PreSales Consultants / Sales Engineers !!

The Opportunity

Loyalty Juggernaut is looking for an experienced enterprise SaaS Senior Presales professional to join our global team. We are seeking dynamic, technically fluent Senior Presales Consultants with 5+ years of relevant experience and expertise in Loyalty, CRM, digital marketing, or other Matech SaaS solutions, who can operate as trusted advisors to enterprise clients.

This is a hands-on Solutions Consulting role for someone who knows how to uncover customer needs, shape compelling solutions, and deliver engaging enterprise software demonstrations that connect technology to measurable business value.

You’ll partner closely with our sales team throughout complex enterprise opportunities—from discovery and solution design through demonstrations, RFPs, technical validation, and close.

If you love understanding a customer’s business, turning their challenges into a compelling solution story, and delivering demonstrations that make prospects say, “That’s exactly what we need,” we’d like to hear from you.

What We're Looking For

You should have:

  • 5+ years of B2B SaaS presales / Solutions Consulting experience supporting enterprise sales opportunities.
  • Demonstrated experience personally leading complex live software demonstrations for enterprise prospects.
  • Experience conducting discovery sessions and translating business and technical requirements into solution recommendations.
  • Experience supporting complex enterprise sales cycles from discovery through technical validation and close.
  • Experience with loyalty, CRM, CDP, marketing automation, customer engagement, MarTech, or related enterprise technology.
  • Strong executive communication and presentation skills, with the ability to engage both business and technical audiences.
  • The ability to build a compelling solution narrative rather than simply demonstrating product features.
  • Experience partnering closely with Account Executives and other sales stakeholders on deal strategy.
  • Fluency in English and the ability to work effectively across international teams and customers. Bonus for fluency in another language such as Spanish or French.
  • Willingness to travel up to 15% - this is a remote role, with travel as required.

What You'll Do

Lead Discovery & Solution Strategy

  • Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria.
  • Translate those insights into a clear solution strategy that connects GRAVTY's capabilities to meaningful customer outcomes.

Build & Deliver Strategic Demonstrations

  • Design and deliver compelling, value-oriented product demonstrations tailored to each customer's business.
  • Rather than simply walking through features, you'll build demonstrations around customer journeys, business outcomes, relevant use cases, and customer success stories.
  • You'll determine what to show, what not to show, and how to create a narrative that differentiates GRAVTY.

Support Complex Enterprise Sales

  • Partner with Account Executives throughout the sales cycle to develop technical and solution strategies for strategic opportunities.
  • You'll participate in customer workshops, presentations, RFP/RFI responses, solution design, technical validation, and other activities required to move opportunities forward.

Become a Trusted Advisor

  • Build credibility with senior business and technical stakeholders by understanding their objectives and helping them envision what's possible with modern loyalty and customer engagement technology.
  • You'll be expected to confidently communicate with everyone from practitioners to executive stakeholders.

Improve How We Sell

  • Help us continuously improve our global presales organization by developing reusable demo assets, customer stories, best practices, competitive positioning, and repeatable presales processes.
  • You'll also share knowledge across the team and help raise the quality and consistency of how we demonstrate GRAVTY globally.

What We Offer

  • 100% remote with flexible hours
  • Competitive compensation package. Total compensation may vary and is based on experience, skills, and location. 
  • Flexible vacation policy, with all statutory annual leave entitlements guaranteed in accordance with local law.
  • Cutting-edge product: Work with a modern, AI-driven, market leading loyalty platform that’s being recognized by top analyst firms.
  • Impact and visibility: You’ll shape how we run demos, discovery, and solution presentations going forward.
  • Global exposure: Collaborate with colleagues and clients across North America, EMEA, APAC, and LATAM.

Location

This is a remote position open to candidates based in Europe and the UK, subject to our ability to employ or contract in the candidate's country of residence.

All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

About Loyalty Juggernaut

Loyalty Juggernaut is the company behind GRAVTY®, an AI first, cloud-native, next generation loyalty technology platform designed to help global brands create sophisticated, personalized loyalty and customer engagement programs. We work with organizations across industries including airlines, hospitality, retail, financial services, telecommunications, and other consumer-focused businesses.

Our Presales Solution Consulting team plays a critical role in helping prospective customers understand not only what GRAVTY can do, but how it can help transform their loyalty strategy and customer experience.

Explore more about us at www.lji.io.

Skills Required

  • Experience leading product and technology demonstrations for technical and business audiences
  • Consultative client engagement experience focused on identifying needs and measurable business outcomes
  • Experience with SaaS, CRM, or digital marketing technologies
  • Understanding of customer engagement, data-driven marketing, and loyalty ecosystems
  • Experience supporting the full sales cycle, including qualification, deal shaping, forecasting, and solution adoption
  • Exceptional verbal and written communication skills
  • Ability to translate complex technical capabilities into clear business value
  • Ability to work independently, adapt to changing priorities, and collaborate across teams
  • Working knowledge of PowerPoint or Keynote, Excel, and modern web-based applications
  • Ability to learn new technologies and solutions quickly
  • Bachelor's degree in Business, Marketing, Information Systems, Engineering, or a related field
  • Based in Europe or the UK
  • Availability for regional travel of up to 15%
  • At least 5 years of relevant experience
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The Company
HQ: San José
288 Employees
Year Founded: 2015

What We Do

Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer loyalty initiatives in #theageofdigitalcustomer. GRAVTY®, LJI’s digital transformation platform is specifically designed for the ecosystem-centric loyalty programs. Built ground-up on break-through technologies including serverless computing, microservices architecture, AI/ML, and big data, GRAVTY® addresses the fundamental limitations of the traditional loyalty platforms and enables brands to deliver on the digital customer expectations comprehensively. GRAVTY® client base includes leading global brands, running industry-defining and award-winning, ecosystem-centric loyalty programs in airline, hospitality, retail, food & beverages, financial services, telco and multi-brand, diversified business groups.

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