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Fetch helps people live rewarded, with a vision to create the rewards destination for everyone.
The Role
Principal software engineering leader responsible for architecting, building, and operating Fetch’s data products, including audience creation, measurement pipelines, partner integrations, APIs, and production workflows. The role combines hands-on development, system design, data quality and reliability ownership, technical strategy, cross-functional collaboration, and mentorship. Candidates should have extensive experience delivering data-intensive products, advertising or measurement platforms, scalable production software, and machine learning systems in partnership with data science teams.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is expanding its data business to help brands understand what consumers buy, reach relevant shoppers, and measure whether advertising drives incremental purchases. We’re hiring a technical leader to build the software behind these products, from creating and delivering audiences to running repeatable measurement workflows. You’ll help turn early capabilities into products that partners can evaluate, integrate, and use at scale.
This is a Principal-level individual contributor role on the software engineering ladder within our Data organization, reporting to the VP of Data. You’ll combine hands-on software development with architectural ownership and technical leadership, guiding a significant product or platform domain from early exploration through production.
You’ll work closely with Engineering, Data Science, Product, and our go-to-market teams to determine what to build, validate it with partners, and establish the systems needed to support a growing business. You’ll tackle problems such as turning a purchase-based audience into a repeatable creation, scoring, and delivery workflow; building measurement pipelines that produce reproducible partner results; and making new partner integrations faster through reusable services and APIs. We’ll agree on your initial area of ownership during the interview process, based on business priorities and your experience
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch:
- Own technical direction and delivery. Define the architecture and implementation approach for a significant area of Fetch’s off-platform data business. Lead work from problem definition and proof of concept through production delivery and ongoing improvement.
- Build and operate production software. Design, implement, and maintain the services, APIs, and processing workflows behind our data products. Work with Core Data Platform to build on shared ingestion, storage, orchestration, and trusted data assets. Establish clear interfaces and ownership so product teams can extend these capabilities without duplicating foundational infrastructure
- Turn evolving needs into concrete solutions. Partner with Product, Sales, and external partners to clarify requirements, test assumptions, and translate feedback into practical engineering decisions.
- Make sound architectural tradeoffs. Balance delivery speed, scalability, reliability, and maintainability, choosing solutions appropriate to the product’s stage and partner commitments.
- Bring data science into production. Partner with data scientists to turn audience models and measurement methods into reliable software. Build repeatable data preparation, scoring, evaluation, and delivery workflows, with clear versioning, monitoring, and recovery mechanisms. Jointly define production acceptance criteria, balancing scientific validity, partner requirements, runtime, and cost.
- Improve data quality and reliability. Build validation, monitoring, and operational safeguards that help ensure accurate, dependable outputs and meet agreed partner service levels.
- Lead through technical influence. Align engineers and cross-functional partners on design decisions, resolve dependencies, and guide implementation across the teams contributing to your domain.
- Raise the engineering bar. Mentor engineers, provide thoughtful design and code reviews, and establish patterns that help a growing team build and operate these systems effectively.
Minimum Requirements:
- 15+ years of software engineering experience, including setting technical strategy, leading architectural decisions across organizations, and driving initiatives with company-level impact.
- Demonstrated ownership of a data-intensive product from an ambiguous problem or prototype through production launch and sustained customer or partner use. You can explain the architectural decisions you made, what changed after launch, and how you measured reliability, adoption, and business value
- A track record of building and operating production software, with direct ownership of consequential architectural decisions and delivery outcomes.
- Experience building advertising platforms, audience products, measurement or attribution systems, demand-side platforms, or closely related data products.
- Strong software engineering fundamentals, including system design, backend development, testing, and production operations.
- Experience designing systems that process substantial volumes of data, with an understanding of data quality, performance, reliability, and operational tradeoffs.
- Demonstrated technical leadership of complex initiatives involving multiple engineers or teams, including setting direction, guiding implementation, and resolving technical disagreements.
- The ability to move work forward when requirements are incomplete, form informed technical opinions, and adjust your approach as new evidence emerges.
- Strong product judgment and the ability to connect technical decisions to partner needs, product adoption, and business outcomes.
- Clear communication with technical and nontechnical stakeholders, including the ability to explain trade-offs and challenge requirements constructively.
Preferred Requirements:
- Experience bringing machine learning models into production in partnership with Data Science.
- Familiarity with audience expansion, lookalike modeling, or predictive systems used in advertising.
- Knowledge of statistics, anomaly detection, or techniques for identifying and addressing data quality issues.
- Experience integrating data products with advertising platforms or external partners.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 15+ years of software engineering experience, including technical strategy, architectural leadership, and company-level initiatives
- Ownership of a data-intensive product from ambiguous problem or prototype through production launch and sustained customer or partner use
- Experience building and operating production software with ownership of significant architectural decisions and delivery outcomes
- Experience building advertising platforms, audience products, measurement or attribution systems, demand-side platforms, or related data products
- Strong software engineering fundamentals, including system design, backend development, testing, and production operations
- Experience designing systems that process substantial data volumes, including data quality, performance, reliability, and operational tradeoffs
- Technical leadership of complex initiatives involving multiple engineers or teams
- Ability to advance work with incomplete requirements and adapt technical approaches as evidence changes
- Strong product judgment connecting technical decisions to partner needs, product adoption, and business outcomes
- Clear communication with technical and nontechnical stakeholders
- Experience bringing machine learning models into production with Data Science
- Familiarity with audience expansion, lookalike modeling, or predictive advertising systems
- Knowledge of statistics, anomaly detection, or data quality techniques
- Experience integrating data products with advertising platforms or external partners
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Through Fetch Points, the platform transforms everyday actions into rewarding moments, with more than $1 billion in Fetch Points awarded to date. Every day, more than 13 million receipts are submitted on Fetch, creating visibility into $212 billion in gross merchandise value and delivering the largest retail-agnostic, SKU-level view of household spending. This unmatched dataset powers Fetch as an outcomes-based advertising platform that acquires and retains lifelong consumers.
Why Work With Us
At Fetch, we back your ambition. You’ll have the scope, trust, and opportunity to turn bold ideas into meaningful impact for millions of people. Our builder-minded, high-agency, low-ego culture gives you room to shape what comes next and grow in ways that last, all while helping people live rewarded.
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