As a Principal Software Engineer - Agentic AI at JPMorganChase within the Consumer & Community Banking Digital Technology team, you, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm’s portfolios.
- Creates complex and scalable coding frameworks using appropriate software design frameworks
- Develops secure and high-quality production code, and reviews and debugs code written by others
- Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale
- Advises cross-functional teams on technological matters within domain of expertise
Serves as the function’s go-to subject matter expert - Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
- Creates durable, reusable software frameworks that are leveraged across teams and functions
- Influences leaders and senior stakeholders across business, product, and technology teams
- Advises and leads on the strategy and development of multiple products, applications, and technologies across a portfolio
- Creates novel code solutions and drives the development of new production code capabilities across teams and functions
- Translates highly complex technical issues, trends, and approaches to leadership to drive the firm’s innovation and enable leaders to make strategic, well-informed decisions about technology advancements
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 7+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Expert in one or more programming language(s)
- Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data
- Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse
- Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
- Ability to present and effectively communicate with Senior Leaders and Executives, and has a strong understanding of the business
- Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies
- Creates durable, reusable software frameworks that are leveraged across teams and functions
- Ability to advise cross-functional teams on technological matters within the domain of Agentic AI Platforms and building agentic customer experiences
- Contributes to the development of technical methods in Agentic Customer Experiences in line with the latest product development methodologies
Preferred qualifications, capabilities, and skills
- Hands-on practical experience in building agentic AI platforms for building AI-driven customer experiences
- Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines -- cloud, artificial intelligence, machine learning, AI agents
- Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
- Ability to present and effectively communicate with Senior Leaders and Executives
- Practical cloud native experience
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.Skills Required
- Formal training or certification on software engineering concepts and 7+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Expert in one or more programming language(s)
- Demonstrated experience designing and leading adoption of agentic AI-enabled development practices using enterprise-authorized tools
- Strong understanding of responsible AI use, security/resiliency, data sensitivity, and risk-based governance
- Experience applying expertise and new methods to determine solutions for complex technology problems
- Ability to present and effectively communicate with Senior Leaders and Executives
- Ability to advise cross-functional teams on Agentic AI platforms and building agentic customer experiences
- Hands-on practical experience in building agentic AI platforms for AI-driven customer experiences
- Advanced knowledge in cloud, artificial intelligence, machine learning, and AI agents
- Practical cloud native experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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