Principal Services Sales Consultant

Posted Yesterday
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Hiring Remotely in USA
Remote
Senior level
Fintech • Information Technology • Payments • Software
The Role
Leads consultative sales of customized technology service solutions, guiding discovery, workshops, proposals, negotiations, forecasting, and client relationship development. Acts as a services subject matter expert, enables sales teams, represents customer needs internally, and coordinates handoffs to delivery. The role requires complex services selling, executive engagement, value-based selling, financial and ROI understanding, and collaboration across sales, product, marketing, and services teams.
Summary Generated by Built In

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job title: Principal Services Sales Consultant


Position Summary:
The Senior Services Sales Consultant is tasked with leading efforts to deliver complex, customized service-based solutions that meet client-specific goals. This role requires a comprehensive understanding of our service offerings and the ability to articulate how they can be adapted to solve client demands and challenges. As a Subject Matter Expert, you will strategize sales initiatives, enhance customer engagement, and serve as a key advisor for both clients and internal stakeholders, ultimately driving business growth through tailored, service solutions.


Key Areas of Responsibility:

· Lead with a consultative sales approach to deeply understand client pain points and propose customized and packaged solutions that align with their strategic goals, tailoring presentations, and proposals to fit.

· Strategize and execute sales plans to achieve business objectives, collaborating with sales and leadership teams to meet or exceed sales targets.

· Positioned as a SME, lead internal enablement efforts with sales counterparts, ensuring sales ability matches with services delivery capability.

· Serve as a trusted advisor to clients, understanding and addressing their specific service need while effectively communicating our value proposition and differentiators. 

· Lead negotiations with clients alongside sales team, while maintaining up-to-date CRM, accurately forecasting on a monthly/quarterly/annual basis.

· Be the Voice of the Customer, collaborating with services, product, marketing and sales teams to ensure feasibility and success.

· Successfully manage handoff process from sales to delivery, ensuring delivery team is fully engaged and aware of the requirements for a successful services engagement.


Basic Qualifications:

· Bachelor’s degree in business, Marketing, or related field, or equivalent experience.

· Minimum of 6 years of experience in sales or a related field with a strong understanding of a value selling process, from lead generation to closing activities.

· Experience in selling service-based solutions in a technology context.

· Experience in leading RFx pursuits, client workshops, and discovery sessions.

· Demonstrated ability to lead and execute complex service sales strategies with an analytical mindset that looks to assess and solve customer challenges. 

· Strong leadership and team collaboration skill, and ability to build and maintain strong relationships with senior leaders and executives.


Preferred Qualifications:

· Ability to build and nurture high-impact, senior-level client relationships.

· Proven track record of successful project execution and sales growth.

· Strong financial acumen and understanding of customer ROI.

· Excellent negotiation and influence skills.

· Ability to integrate client feedback into service development and strategy.

· Experience in the Retail Industry and selling into retail store environments.

· Strong executive presence- this role will have extensive executive visibility both internally and externally.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Skills Required

  • Bachelor’s degree in business, marketing, or a related field, or equivalent experience
  • At least 6 years of experience in sales or a related field
  • Strong understanding of value selling from lead generation through closing
  • Experience selling service-based solutions in a technology context
  • Experience leading RFx pursuits, client workshops, and discovery sessions
  • Ability to execute complex service sales strategies using an analytical approach
  • Strong leadership, collaboration, and relationship-building skills with senior leaders and executives
  • Ability to build and nurture senior-level client relationships
  • Successful project execution and sales growth track record
  • Strong financial acumen and understanding of customer ROI
  • Excellent negotiation and influence skills
  • Ability to integrate client feedback into service development and strategy
  • Experience in the retail industry and selling into retail store environments
  • Strong executive presence

NCR Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NCR Corporation and has not been reviewed or approved by NCR Corporation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision, alongside HSA/HRA funding and an employee assistance program. This breadth increases the perceived baseline value of the total rewards package even when pay satisfaction varies.
  • Retirement Support — Retirement support includes a 401(k) match structure and an employee stock purchase program with a stated discount. These elements provide longer-term wealth-building mechanisms beyond base salary.
  • Leave & Time Off Breadth — Time-off provisions include paid vacation, holidays (including floating days), sick time, and defined maternity and paternity leave. This breadth can improve the overall rewards experience for those who can fully utilize the leave policies.

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The Company
HQ: Atlanta, GA
36,000 Employees
Year Founded: 1884

What We Do

Shaping the future for 135 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks. The #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor ATM software, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients.

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