Principal/Senior Product Manager, Payment

Posted Yesterday
Be an Early Applicant
San Jose, CA, USA
In-Office
215K-322K Annually
Senior level
Fintech • Financial Services • Cryptocurrency
The Role
Lead discovery, roadmap and delivery for global payment products (ACH, cards, wires, SEPA, FAST, PIX). Define integrations with local/international payment providers, track KPIs, manage risk, drive adoption, and coordinate design, engineering, legal, compliance, marketing, support and finance to launch and scale payment features.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity

As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes.
Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.
You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.

What You’ll Be Doing
  • Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!
  • Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs
  • Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life
  • You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users
  • Manage your product dashboard by tracking all your product data metrics
  • Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience
  • Ensure that there are effective internal tools in place for any new product launch
What We Look For In You
  • Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody
  • Visionary for trending and future crypto market needs and payments industry changes
  • Product innovator that can achieve business goals with unique product offering and business models
  • Previous experience designing and building payments systems and understanding of risk management associated with these payment options
  • Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources
  • Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
  • Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
  • Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
  • Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations
  • Bachelor's degree in Computer Science, Engineering, or a related technical discipline
Nice to Haves
  • Past experience working with payments systems or crypto platforms is strongly preferred
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants

OKX Statement

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • The salary range for this position is $214,666 to $321,999
  • The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills Required

  • Product management experience in the payments space, including payments clearing, settlement and fiat custody
  • Experience designing and building payments systems and understanding associated risk management
  • Familiarity with cryptocurrency exchanges and blockchain/crypto innovations
  • Technical aptitude and comfort engaging with engineering and implementation details
  • Metrics-driven with proficiency identifying, defining, tracking and acting on KPIs; experience with instrumentation and monitoring
  • Excellent written and verbal communication skills; ability to translate strategy into actionable plans
  • Entrepreneurial mindset; experience working in a fast-paced environment and making decisions with limited information
  • Bachelor's degree in Computer Science, Engineering, or related technical discipline
  • Past experience working with payments systems or crypto platforms

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

OKX Insights

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The Company
HQ: Singapore
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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