Principal Research Innovation, Insights & Operations Leads

Posted 6 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
162K-162K Annually
Mid level
Internet of Things
The Role
Lead design and execution of qualitative and quantitative research, analyze and present insights to senior stakeholders, optimize research operations and project planning, standardize processes, partner with product and customers to inform roadmaps, and develop KPIs to measure research impact and outcomes.
Summary Generated by Built In

Employer: WEVO, Inc., 68 Harrison Ave, Ste. 605 PMB, Boston, MA 02111

Job Location: 68 Harrison Ave, Ste. 605 PMB, Boston, MA 02111

Telecommuting is available, but the candidate must reside in the Boston, Massachusetts region, as regular visits to the company office are required. 5% domestic travel required per year.


This position is eligible for the WEVO, Inc. Employee Referral Program
Salary: one hundred sixty-one thousand eight-hundred three dollars.


Job Duties:

Duties include the following

  1. Lead the design and execution of innovative research methodologies to generate actionable insights;
  2. Oversee the analysis of qualitative and quantitative research, ensuring the delivery of high-quality, accurate, and relevant insights;
  3. Present research findings to senior leadership and stakeholders, tailoring messaging to specific needs and audiences;
  4. Lead the development and optimization of research operations, ensuring efficient workflows, resource allocation, and project timelines;
  5. Oversee the budgeting, planning, and scheduling of research projects, ensuring alignment with organizational priorities;
  6. Standardize and streamline processes to improve research execution, scalability, and quality assurance;
  7. Partner with customers and product teams to incorporate research insights into product and service development cycles;
  8. Use research-driven insights to influence product roadmaps, user experience improvements, and market positioning; and
  9. Develop key performance indicators (KPIs) to track the effectiveness of research initiatives and their impact on business outcomes.


Requirements:

Employer requires candidate to have a Master’s degree in Business Analytics, Data Science, or a closely related field and three (3) years of work experience in any occupation managing large-scale research projects with fortune 1000 customers serving multiple business functions (e.g., product, marketing, strategy).

Candidate must also have the following:

  1. Demonstrated ability collaborating on research for new software product development fromincubation to in-market gained through three (3) years of work experience;
  2. Demonstrated knowledge of quantitative and qualitative research methodologies (e.g., ethnography, surveys, focus groups, experimental design, and advanced analytics) gained through three (3) years of work experience;
  3. Demonstrated ability building and scaling a professional services function within a marketing research organization gained through three (3) years of work experience;
  4. Demonstrated knowledge of data analytics tools such as Tableau, Power BI, SPSS, R, Python, or similar platforms for data analysis and visualization gained through three (3) years of work experience;
  5. Demonstrated knowledge of project management software, including tools such as Trello, Asana, Jira, or Microsoft Project for managing research workflows and deadlines gained through three (3) years of work experience;
  6. Demonstrated knowledge of research platforms, including survey tools (Qualtrics, SurveyMonkey, or Userlytics), interview recording software, and analytics tools for qualitative and quantitative insights gained through three (3) years of work experience; and
  7. Demonstrated ability with CRM and business intelligence tools such as Salesforce, HubSpot, or Google Analytics for integrating insights into operational workflows gained through three (3) years of work experience.

All years of experience may be gained concurrently.

Skills Required

  • Master's degree in Business Analytics, Data Science, or a closely related field
  • Three years of experience managing large-scale research projects with Fortune 1000 customers serving multiple business functions
  • Residency in the Boston, Massachusetts region (regular office visits required)
  • Demonstrated ability collaborating on research for new software product development from incubation to in-market (3 years)
  • Demonstrated knowledge of quantitative and qualitative research methodologies (ethnography, surveys, focus groups, experimental design, advanced analytics) (3 years)
  • Demonstrated ability building and scaling a professional services function within a marketing research organization (3 years)
  • Knowledge of data analytics tools such as Tableau, Power BI, SPSS, R, Python or similar platforms for analysis and visualization (3 years)
  • Knowledge of project management software including Trello, Asana, Jira, or Microsoft Project for managing research workflows (3 years)
  • Knowledge of research platforms, including Qualtrics, SurveyMonkey, Userlytics, interview recording software, and analytics tools for insights (3 years)
  • Ability with CRM and business intelligence tools such as Salesforce, HubSpot, or Google Analytics for integrating insights into workflows (3 years)
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The Company
HQ: Boston, MA
56 Employees
Year Founded: 2017

What We Do

WEVO is a next-gen user experience platform that enables teams to effortlessly uncover customer insights. Leveraging high volume user feedback and AI, WEVO delivers meaningful insights, enabling user research, product and marketing teams to create the right customer experiences, faster. WEVO’s team is based in Boston and is passionate about helping people communicate in the most effective way possible.

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