Principal, Regional Disputes Intelligence Lead, USA & Americas

When clients are engaged in significant disputes, Control Risks provides expertise to assess prospects, investigate facts and support settlement. With 40 global offices, our experience in international markets and network of in-country contacts make us leaders in investigative analysis and complex problem-solving globally.

This role will be responsible for the leadership, management and development of our dispute support practice across the USA and Americas. The successful candidate will lead our engagement with clients, with the following responsibilities:

1. Identifying and acquiring new client relationships for dispute support services – including business intelligence, investigations and technology support – in the USA, with a focus on legal counsel and litigation funders.
2. Managing and growing relationships with existing law firm, corporate and investor clients of Control Risks with a focus on selling dispute support and investigations.
3. Playing a lead role in developing our dispute support strategy with global senior colleagues and managing the delivery of dispute support mandates and complex project work.
4. Leading our engagement with industry associations and other professional advisors to improve awareness of our brand and services.

Tasks and responsibilities:

Client management and business development

• Identify and secure new client relationships through proactive business development efforts.
• Manage and grow existing client relationships and ensure that we best meet our clients’ requirements for dispute support work.
• Ensure proposals focus on our clients’ requirements and our ability to meet them, and that our proposals stay ahead of the market by incorporating clients’ feedback and service innovation.
• Represent Control Risks at dispute and litigation support focused events in coordination with global disputes strategic leadership.
• Delivery of consulting excellence – maintaining and developing market leading position as leading dispute intelligence firm globally.

Brand and profile

• Develop and maintain a significant profile in the investigations and asset tracing industry.
• Develop our relationships with industry associations and professional advisors and evaluate the best events and networks to engage with, to raise awareness of our brand and services among dispute support professionals.
• Identify additional sources of income and profile building opportunities for Control Risks in disputes and litigation support.

Practice management and culture

• Lead and manage dispute support strategy across USA and Americas, including fostering the professional development of existing team members and identifying skills gaps in the team and addressing them through recruitment and/ or training alongside other colleagues.
• Ensure that pricing, margins and value are understood in the team to ensure we capture lower and higher margin opportunities.
• Collaborate with the regional Forensics and Technology teams and other service lines on global business development initiatives.
• Commercial Management – driving operational efficiencies and margin improvement.
• Project management – leading by example and setting best practice on the management and client deliverables.

Knowledge and experience

Candidates invited to interview will have demonstrable experience of leading a team delivering complex investigations, with a particular emphasis on:

• Demonstrating in-depth knowledge and understanding of dispute support services and the framework processes of litigation and alternative dispute resolution.
• Selling complex investigation and dispute support services for legal counsel across practice areas including commercial litigation, arbitration, regulatory and governance, insolvency and restructuring, white collar crime, eDiscovery and forensic investigations.
• Implementing clear, objective led strategic plans to target particular client groups and service offerings
• Identifying and growing new client relationships and growing a practice around this
• Trusted advisor relationships with decision makers within relevant client groups.
• Innovating services and successfully taking these to clients.

Qualifications and specialist skills

• 10+ years of professional experience in business intelligence, investigations or white-collar crime.

Competencies

• Relationships
• Interest in and proven ability to work as part of a global specialist team
• Ability to interact and build relationships with clients across a broad range of industries and seniority

Communication

• Effective communication skills required in order to communicate complex concepts, both orally and in writing, with clients internally and externally
• Ability to direct and guide teams in the conduct of business development and project work for clients

Problem solving

• Strong analytical skills and an ability to think laterally in order to address problems facing our clients
• Ability to review processes and procedures internally with a view to enhancing our offerings.

Expertise

• Has strong knowledge of their subject matter, and the ability to clearly articulate and communicate this expertise to varying levels of stakeholder

Behaviours

• All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.

The base salary range for this position is $220,000-$250,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.