- Clear ownership, not decision by consensus
- First principles over inherited patterns
- Shipping systems, not slide decks
- Fast feedback from reality, not opinions
- Strategy, roadmap, and execution for core shared platform capabilities, including conversational AI and chat, report building, navigation and information architecture, search, notifications, identity and user management, shared workflows, cross-product experiences, and product language and interaction standards.
- Proactive identification of opportunities to expand reusable platform capabilities, simplify complex workflows, and improve consistency across the platform, driving investments independently that strengthen the customer experience and let Product Leads move faster.
- Own the product experience end to end, in close partnership with Design: interaction models, information architecture, product language, and shared workflows aligned with Auger's design system and standards, so every capability feels like part of one cohesive product.
- Productization of validated concepts: refine interaction models, eliminate customer-specific complexity, establish scalable product requirements, partner with engineering through implementation, and hold every capability to Auger's quality bar before it reaches customers.
- Pattern recognition across customer solutions, turning one-off capabilities into reusable platform investments that benefit multiple products and customers at once. When this work goes well, engineering builds against well-defined platform capabilities instead of reinventing common experiences, Product Leads innovate rapidly because the path from prototype to production is clear, and customers describe Auger as surprisingly simple despite the complexity of the problems it solves.
What You Bring
- A track record of building software customers genuinely love using, with product taste that goes well beyond visual design: information architecture, interaction models, AI experiences, and the countless decisions that make sophisticated software feel effortless.
- Proven ability to transform early customer concepts into scalable platform capabilities without losing what made them compelling in the first place.
- High self-direction in ambiguous environments. You don't wait for requirements. You identify opportunities and drive initiatives from concept through launch.
- Comfort leading conversations across customers, designers, engineers, executives, and Product Leads, with the judgment to know when to invest in reusable platform capabilities versus leverage existing patterns, and how to balance customer needs against long-term platform evolution.
- An obsession with clarity, simplicity, consistency, and trust. You believe enterprise software should be as intuitive as the best consumer products while retaining the power to run global operations.
- As Auger grows, new ideas will continuously emerge from customers, and new capabilities will be built across multiple product organizations at once. This role ensures the platform keeps evolving through scalable, reusable capabilities that preserve one coherent customer experience while accelerating innovation.
Skills Required
- Track record building software customers love, including product taste across information architecture, interaction models, and AI experiences
- Proven ability to transform early customer concepts into scalable platform capabilities without losing core value
- Experience owning strategy, roadmap, and execution for shared platform capabilities (e.g., conversational AI/chat, search, notifications, identity/user management, shared workflows)
- High self-direction in ambiguous environments; ability to identify opportunities and drive initiatives from concept through launch
- Comfort leading cross-functional conversations with customers, designers, engineers, executives, and Product Leads, and sound judgment on trade-offs
- Obsession with clarity, simplicity, consistency, and trust in enterprise product experiences
- Experience aligning product experience to a design system and interaction standards
What We Do
About Auger Auger is a pioneering venture to build the world's first true end-to-end supply chain operating system. Founded and led by Dave Clark, former CEO of the Amazon Consumer Business and backed by an initial $100M from Oak HC/FT, Auger is building a future where global supply chains operate with the simplicity of today’s most intuitive consumer technologies. Revolutionizing global supply chains with an AI-powered OS unifying data for seamless, real-time insights, and powerful automation. Our Solution Auger is creating a new solution for companies seeking better options. Auger’s core strength lies in its deep AI-powered automation, paired with a consumer-grade user experience. This combination allows operators to handle complex tasks through simple, familiar tools. Need real-time inventory insights for next week’s shipment? Just ask. Actionable data appears instantly, enabling swift decisions—no complex queries or training required. Why We’re Different Traditional supply chain management is fragmented, relying on incompatible systems and inefficient workarounds. Many companies are stuck with “Franken-software”—patched-together solutions that fail to communicate effectively. Auger is different. We integrate deeply with existing systems, use AI to automate routine processes, and deliver a cohesive user experience that feels intuitive and natural, letting your team focus on what matters: driving growth, innovation, and sustainability. A Human-Centered Approach Broken supply chains don’t just impact businesses—they affect people. Delays mean products don’t reach shelves, miscommunications lead to overtime and burnout, and inefficiencies drive up costs and contribute to a growing carbon footprint. We believe supply chain problems are human problems, and we’re here to solve them. At Auger, we’re on a mission to make global supply chains more efficient, more sustainable, and ultimately, better for everyone.
