Principal Product Manager - Payments

Location Details: United States - Remote

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

GoDaddy is empowering everyday entrepreneurs around the world by providing everything they need to succeed online. With 20 million customers worldwide, GoDaddy is where people come to name their idea, build a professional website, attract customers, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success.

Are you passionate about building platform products that will empower millions of entrepreneurs? Join the Global Payments team at GoDaddy to evolve our merchant payment platform which is responsible for processing more than $5B in payments and $300M in payouts to customers. 

What you'll get to do…

• Increase payment success rates: Drive improvements key performance indicators (KPIs) such as order completion rate, auto-renewal success rates, cost per transaction, and user satisfaction.
• Drive our payments platform roadmap: Create features from concept to launch to solve customer problems, ensuring continuous optimization while improving speed and reliability.
• Collaborate with cross-functional teams: Work closely with engineering, marketing, compliance, and other internal teams to deliver payment solutions that serve emerging market needs and increase payment success rates.
• Drive scalability and reliability improvements: Enhance the payments platform to handle increasing transaction volumes and ensure high reliability.
• Monitor emerging trends and regulatory changes: Stay updated on industry developments, regulatory changes, and security enhancements to ensure compliance and leverage new opportunities.
• Establish relationships with global leaders: Partner with payment providers, banks, and fintech companies to expand payment options and ensure seamless integration with payment processing platforms. 

Your experience should include...

• 7+ years of experience in Product Management or equivalent capability for an eCommerce web services product.
• Experience applying strong business acumen and technical vision for a product area to leverage both technical and operational capabilities to build solutions.
• Proven track record leading medium to large complex projects in an eCommerce environment.
• Must be proficient with product management for platform products, including web services, API design, and scalable architecture.

 You may also have…

• Direct global payments product management experience, including processor integrations for global and regional providers and recurring payments.
• A/B testing experience.
• Driving AI/ML features for payment optimization.
• Experience with other Tier 0 transactional services use cases like order management and transaction risk management.
• Experience with stored value products, like in-store credit, pre-paid credit.
• Bachelor’s degree or Master's degree in a STEM field or equivalent applicable experience.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.