Senior Product Manager Martech

Who Are We?

We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.

How We Work

Our hybrid work style (50% at least working from the office in Prague) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work. 

Mission and Goals

Our mission is to create technology solutions for people to make the most of the digital world. Safely, privately, and confidently. The goal of the Principal Product Manager – Martech is to develop internal tooling for internal In-product messaging and experimentation platform. You will be working with EU located engineering team on developing the UI to increase productivity of our campaigning team and driving feature parity across desktop and mobile platforms.

As a Senior Product Manager, you will have the opportunity to work on the in-house martech tools that drive significant part of our communication with users and help us develop this tooling further moving the company towards better user experience and user-centric messaging.

Our ideal candidate will be customer-oriented, naturally curious, have strong experience with data and user interviews and demonstrated success working with agile development teams. In addition, you should have a strong abstract thinking and ability to successfully negotiate with and align stakeholders across different levels of the company.

Objectives:

• Product strategy: Work with our Customer Success Management Operations team, understand and synthesize their business needs, planned initiatives and experiments to ensure we are working on the most valuable initiatives and building them in a scalable way
• Analytical approach: Understand the underlaying business and user data, synthetize insights and drive solutioning with technical partners to iteratively deliver value
• Roadmap, backlog prioritization and delivery: Advocate the end-user point-of-view for the product and platform strategy and deliver prioritized roadmap and backlog that addresses the business needs.
• Work and coordinate with partners across our organization, sales and marketing teams, technology, and data leaders to define, advocate for, build, launch and support experiences in our solutions.
• Participate actively in standard agile ceremonies (stand-ups, backlog grooming, sprint retrospectives, sprint demos, etc.) and work with development, data, growth and retention teams daily.
• Customer focus: Develop a deep understanding of and empathy with the internal stakeholders and identify opportunities for enhancement.
• Advocate for exceptional product experiences that meet the needs of consumers, address their challenges by providing the right data support to our solutions.
• Work closely with other teams in our organization that drive our solutions, growth and distribution.

Competencies:

• At least 4 years of relevant product management experience with a proven record of successfully working messaging or data products
• Experience in leading cross-functional teams to define and build services and features that exceed customer expectations.
• Experience in negotiating with business stakeholders and helping navigate their decisions
• Have the instinct and experience to make decisions under time constraints and when not all information is available.
• Passion to deep dive into details of product while keeping the big picture in mind.
• A structured mindset and a critical thinker with a hands-on working style
• Ability to foster continuous learning, teamwork, and cross-functional alignment.
• Ability to work under pressure and in a highly dynamic and diverse environment.

Benefits:

• Annual bonus scheme
• Unlimited PTO (paid time off) & flexible working hours.
• Opportunity to learn and work with the best in the Digital Security industry.
• Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).
• Tuition reimbursement for job-related courses
• Sustainable home improvement bonus
• Learning & Development plan.
• Mac/Windows laptop and more
• The chance to join a major global tech company listed on the S&P 500.

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.