Principal Product Manager I, Claims Solutions

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

The Product Manager of Telematics-enabled Claims Solutions will play a crucial role in revolutionizing claims processing and enhancing the customer experience in the insurance industry. This position requires a deep understanding of telematics technology, auto insurance claims processes, and the automotive industry. The Product Manager will work closely with cross-functional teams, including data scientists, engineers, designers, and business stakeholders, to drive the success of telematics solutions and ensure alignment with customer needs and business goals. This role demands a blend of technical expertise, insurance industry knowledge, and a relentless focus on delivering innovative and efficient solutions to streamline claims management processes.
CMT is looking for a collaborative, customer-committed, and creative Product Manager who wants to join us in making roads safer by making drivers better!

CMT is looking for a collaborative, customer-committed, and creative Principal Product Manager I, Claims Solutions who wants to join us in making roads safer by making drivers better!

Responsibilities:

• Develop and execute a comprehensive customer focused strategy for telematics crash & claims  solutions for insurers
  • Own the Claims product; including but not limited to: the Claims portal, new Claims products and solutions, APIs, partnerships, use cases and ROI
  • Own and maintain a comprehensive Claims product roadmap, including long-term vision, goals, and prioritization
  • Be the main point of contact for your product with customers, and the go to market team
  • Write product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams
  • Influence a cross-functional team of engineers, sales, and designers to help articulate, build, and ship high-impact products to our customers
  • Leverage consumer insights and competitive intelligence to inform product decisions; research and identify new opportunities
  • Create formal networks with key decision makers both internally and external to the company
  • Invent new concepts to resolve critical issues and broad design matters across industries
  • Serve as the primary point of contact for customers and the go-to-market team, ensuring seamless communication and customer-centric product development
  • Drive prioritization and make well-informed trade-off decisions by actively gathering inputs from customers, engineering, design, field, and business operations
  • Identify and capitalize on opportunities to differentiate our products in the market, positioning the company for leadership within the industry
  • Oversee product launches and coordinate with marketing and sales teams to ensure successful go-to-market strategies
  • Define key performance indicators (KPIs) for telematics solutions and regularly assess their performance against these metrics
  • Collaborate with senior and executive leadership to prepare compelling business cases and models for the overall product line, ensuring alignment with company goals and growth strategies
  • Complete any additional tasks as they arise

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Business, Engineering, or Product Management
  • 7+ years of relevant working experience with a demonstrated ability to set and execute against a product backlog with multiple stakeholders
  • Experience working with data scientists and machine learning engineers to set requirements for predictive algorithms
  • Strong project management / program management skills to keep initiatives on track
  • An ability to adapt to changing business needs and prioritize efforts against the challenges at hand
  • A scrappy, positive “impact-focused” attitude: you don’t hesitate to take initiative and address something hands-on
  • Experience with usability testing
  • Familiarity working in an agile environment and working with tools such as JIRA
  • Comfort reading and digesting API documentation
  • A passion for using data to make our streets and highways safer

Compensation and Benefits:

• Fair and competitive salary based on skills and experience, and annual performance bonus
  • Equity may be awarded in the form of Restricted Stock Units (RSUs)
  • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
  • Unlimited Paid Time Off including vacation, sick days & public holidays
  • Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
  • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
  • Extensive wellness, education and employee assistance programs
  • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.