Principal Product Manager, Crash & Claims

The Product Manager will be responsible for strategy and execution of our Drivewell Crash product with initial focus on Openroad, a direct to consumer mobile app designed to provide users with advanced crash detection and assistance. It leverages cutting-edge technology to offer real-time alerts, automatic emergency response, and detailed incident reports. We are seeking a self-starter, creative, curious, customer-focused experienced mobile app Product Manager to take ownership of the app (among other initiatives), driving its innovation and ensuring it remains a trusted tool for our users

CMT is looking for a Principal Product Manager II, Crash & Claims to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We build AI to solve some of the most difficult challenges in mobility — understanding and reducing risk, detecting crashes, and getting people life-saving help. The problems are hard. The impact is real. No matter your role, your work will matter at CMT.

Responsibilities:

• Define and communicate the product vision and strategy for the Openroad mobile app, ensuring alignment with overall business objectives and user needs
• Be the primary driver for identifying significant opportunities
• Develop and maintain a detailed product roadmap, prioritizing features and initiatives based on user feedback, market analysis, and business goals
• Work closely with engineering, design, marketing, and other cross-functional teams to deliver high-quality features, achieving outcomes. 
• Guide the team through key milestones
• Conduct and integrate user research, usability studies, and market analysis to identify pain points and opportunities, ensuring the app meets user needs and expectations
• Support the product development process using Agile methodologies, including sprint planning, backlog management, and feature prioritization
• Define key performance indicators (KPIs). Track and analyze key performance metrics to measure the success of product initiatives, identify areas for improvement, and inform future development
• Regularly update stakeholders on product progress, gather feedback, and ensure alignment across teams
• Plan and execute product launches, working with marketing, public relations, and other teams to ensure successful rollouts
• Champion the voice of our customers, partners, and users in every meeting and interaction, fostering a deep understanding of the impact of our product choices
• Complete any additional tasks as they arise

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Business, Engineering Product Management
• 7+ years of relevant working experience with a demonstrated ability to set and execute against a product backlog with multiple stakeholders
• An ability to adapt to changing business needs and prioritize efforts against the challenges at hand
• A scrappy, positive “impact-focused” attitude: you don’t hesitate to take initiative and address something hands-on
• Experience with usability testing
• Familiarity working in an agile environment and working with tools such as JIRA
• A passion for using data to make our streets and highways safer

Nice to have:

• Proven experience developing consumer-facing products or experiences that drive engagement, retention, and customer satisfaction

Compensation and Benefits:

• Fair and competitive salary based on skills and experience, and annual performance bonus
• Equity may be awarded in the form of Restricted Stock Units (RSUs)
• Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
• Unlimited Paid Time Off including vacation, sick days & public holidays
• Flexible scheduling and work from home policy depending on role and responsibilities

Base Salary Range

• The base salary range for this position is: $163,600 to $204,500. This range is specifically for Cambridge, MA

Additional Perks:

• Work on a mission with real impact: crashes prevented, injuries avoided, lives protected around the world
• Join an industry leader — 65 million drivers protected, powering 140+ programs across 25 countries
• Be part of the team inventing the future of mobility and road safety
• Move fast, own outcomes, do work that matters
• High ownership, small teams, and direct access to leadership — no layers between your work and its impact
• Unlimited PTO, flexible scheduling, competitive salary, annual performance bonus, RSUs, and full benefits including medical, dental, vision, and 401k match
• Summer Fridays
• Join one of our employee resource groups: Black, AAPI, LGBTQIA+, Women, Book Club, and Health & Wellness
• Comprehensive wellness, education, and employee assistance programs

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.

About Cambridge Mobile Telematics:

Cambridge Mobile Telematics (CMT) is the world’s largest telematics and AI company for safer mobility. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, proactively identifies and reduces driving risk, leading to fewer crashes and injuries. To date, CMT’s technology has helped prevent over 126,000 crashes worldwide. CMT enables partners to measure risk, detect crashes, provide life-saving assistance, and streamline claims. Headquartered in Cambridge, MA, CMT operates globally with offices in Budapest, Hungary; Chennai, India; Seattle, Washington; Tokyo, Japan; and Zagreb, Croatia. Learn more at www.cmt.ai.