The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and the largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, Malaysia and Argentina. Arkose Labs protects enterprises from cybercrime and abuse
Responsibilities:
As Principal Product Manager, you will play a pivotal role in leading the development and success of our products. Your strategic vision and leadership will guide the entire product lifecycle, from ideation to launch, while collaborating closely with internal and external stakeholders. Your ability to engage and gain buy-in from stakeholders, coupled with your technical acumen, will be instrumental in delivering high-quality products that drive business growth.
Key Responsibilities Include:
- End-to-End Product Management: Lead the complete lifecycle of Challenge and Mitigation solutions, including the award-winning Arkose MatchKey, from concept to launch. Shape product strategy with a deep understanding of customer needs, market trends, and business objectives, driving impactful and innovative solutions.
- Vision Definition: Define the vision for the next generation of Arkose Challenge and Mitigation solutions, ensuring they remain at the forefront of technology and market demands.
- Product Expansion: Expand the product suite to address emerging threat vectors and leverage advancements in technology. Innovate to stay ahead of the evolving cybersecurity landscape.
- Roadmap Ownership: Define, prioritize, and manage the product roadmap, ensuring alignment with company objectives. Integrate market feedback, user insights, and technical capabilities to deliver a compelling product vision.
- Stakeholder Engagement: Collaborate with internal and external stakeholders, including customers, executives, sales teams, and partners, to gather insights and secure buy-in for product initiatives.
- Engineering Collaboration: Partner closely with engineering teams to translate product requirements into actionable development plans. Ensure roadmap items are well-defined, scoped appropriately, and delivered on schedule.
Requirements:
- Bachelor's degree in Business, Engineering, or a related field. MBA is a plus.
- Minimum of 8 years of product management experience.
- Familiarity with Cloud Security, BOT Management, Account Fraud, and Consumer Identity domain.
- Familiarity with upcoming technologies like PassKey.
- Passionate about combating online threats and enhancing digital user experiences.
- Proven track record of delivering successful products to the market.
- Strong analytical, organizational, and communication skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Experience in leading cross-functional teams.
- Solid project management skills to coordinate and manage multiple projects simultaneously, ensuring timely delivery. Experience with project management tools like JIRA, Confluence, etc.
- Proficiency in using data and analytics to inform product decisions and measure success.
At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.
Why do top tech professionals choose Arkose Labs?
- Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.
- Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.
- Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.
- Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.
Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change
The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir.
We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.
We value:
- People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
- Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
- Customer Focus. We empathize with our customers and obsess about solving their problems
- Execution with precision, professionalism and urgency
- Security. It’s the lens through which we implement our processes, procedures, and programs
Benefits:
- Competitive salary + Equity
- Beautiful office space with many perks
- Robust benefits package
- Provident Fund
- Accident Insurance
- Flexible working hours and work from home days to support personal well-being and mental health
Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.
What We Do
Arkose Labs bankrupts the business model of fraud. Our innovative approach determines true user intent and remediates attacks in real-time. Risk assessments combined with interactive authentication challenges undermine the ROI behind attacks, providing long-term protection while improving good customer throughput. Backed by Microsoft, PayPal, SoftBank and Wells Fargo, Arkose Labs is hailed by customers as a user-friendly solution to an ever-evolving fraud landscape.
 (1).png)
