For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.
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We are seeking a seasoned Principal Platform Engineer to lead the evolution and performance of our Kubernetes-based production environment. In this role, you will drive reliability, scalability, and observability across mission-critical systems while working hands-on with Kubernetes, GCP, Terraform, and modern infrastructure automation. You will partner closely with Engineering and Support teams to optimize system performance, influence architectural decisions, and build resilient platforms that enable business growth at scale.
Responsibilities:
- Maintain, scale, and enhance our Kubernetes production platform
- Improve the performance, reliability, and availability of production systems
- Ensure comprehensive observability across services, infrastructure, and applications (metrics, logs, traces, alerts)
- Diagnose and tune database and service performance across distributed systems
- Partner with Development teams to assess platform impact of new features and architectural changes
- Identify workflow friction and contribute to scalable, resilient technical solutions
- Collaborate with Support teams to build and maintain operational runbooks and improve incident response processes
- Provide leadership and mentoring within the team
- Participate in on-call rotations, lead incident response efforts, and drive Root Cause Analysis (RCA) and corrective actions for production issues
Requirements:
- 5+ years of hands-on Kubernetes experience in production environments
- 3+ years GCP cloud experience required; multi-cloud exposure is a plus
- Strong expertise with Linux systems administration and troubleshooting
- Proficiency with Terraform and infrastructure-as-code workflows
- Strong understanding of container lifecycle management and deployments
- Programming experience in Go, Python, or a comparable language
- Experience with database performance optimization and tuning
- Experience handling on-call response for public-facing services
- Prior team lead and mentorship experience is highly preferred
- Solid knowledge of networking fundamentals and network-level troubleshooting
Education and Experience:
- At least 10+ years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience preferred
- Degree in Computer Science, Engineering, or related field preferred
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
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Skills Required
- At least 10 years of related experience with a bachelor's degree, or 8 years with a master's degree, or 5 years with a PhD, or equivalent experience.
- 5+ years of hands-on Kubernetes experience in production environments.
- Strong Linux systems administration and troubleshooting expertise.
- GCP cloud experience.
- Proficiency with Terraform and infrastructure-as-code workflows.
- Strong understanding of container lifecycle management and deployments.
- Programming experience in Go, Python, or a comparable language.
- Experience with database performance optimization and tuning.
- Knowledge of networking fundamentals and network-level troubleshooting.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Multi-cloud exposure.
SonicWall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SonicWall and has not been reviewed or approved by SonicWall.
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Healthcare Strength — Health, dental, vision, mental-health support, and wellness programs are part of the package. Feedback suggests coverage breadth is a dependable component of total rewards.
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Leave & Time Off Breadth — Generous PTO, paid holidays and sick time, and bereavement leave are described alongside flexible or remote options. Feedback suggests ample time away meaningfully supports balance.
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Retirement Support — A 401(k) and core financial protections such as life and disability insurance are included. Feedback suggests these fundamentals meet standard expectations for many.
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What We Do
SonicWall has been fighting the cyber-criminal industry for over 25 years defending small, medium-size businesses and enterprises worldwide. Backed by research from the Global Response Intelligent Defense (GRID) Threat Network, our award-winning real-time breach detection and prevention solutions, coupled with the formidable resources of over 10,000 loyal channel partners around the globe, are the backbone securing more than a million business and mobile networks and their emails, applications and data. This combination of products and partners has enabled a real-time cyber defense solution tuned to the specific needs of the more than 500,000 global businesses in more than 215 countries and territories.
