Principal Digital Strategist

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and to continuously improve on building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new and great ideas can come from everywhere in the organization, and we know the next fantastic idea could be yours.

Job Description

From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all the shopping you do online throughout the day. Chances are that every single one of those interactions and experiences, was touched by an Adobe product.

As a Principal Digital Strategist within Adobe Professional Services, you will guide our strategic customers through their digital transformation journey with Adobe. You'll help them envision a future beyond today's scope, creating lasting value and partnership.

What you will do

We are looking for an individual with high initiative, a strategic approach, and customer experience strategy talent. This customer leadership role will focus on digital strategy, organizational design, and programme delivery.

• Lead digital strategy and value realisation on Adobe’s largest and most sophisticated services engagements.
• Create a North Star vision for Adobe customers using your industry expertise
• Collaborate with executive teams across the customer’s organisation to maximise returns from technology investments
• Develop strong cases to guide and gain sponsorship for digital programmes.
• Lead cross-functional delivery teams to define innovative business use cases driving towards vision realization.
• Define roadmaps to deliver clients’ optimal state and activation of targeted use cases.
• Assess organizational readiness and design strategies to realize the required business architecture.
• Develop organisational change strategies and lead all aspects of execution to secure adoption.
• Proactively develop Adobe’s POV and customer success plans on critical digital marketing topics.
• Continually expand Adobe’s relationships and services role within client engagements.
• Contribute significantly to strategic sales motions, establishing executive relationships and gaining customer commitment.
• Build a catalogue of measurable Customer Value & Adobe Value stories.
• Mentor Junior Delivery Consultants and Sellers to evolve Professional Services capability.
• Act as an Adobe Professional Services brand champion, speaking at events and publishing authoritative content across approved channels.

What You Need to Succeed

• 10+ years’ experience leading digital strategy and organizational change for a top management consulting firm, top digital agency or top digital marketing consultancy.
• Strong executive presence and interpersonal skills.
• An entrepreneurial approach with initiative, resourcefulness, risk-taking ability.
• Proven track record identifying new opportunities and driving business growth.
• Strong communication skills and the ability to influence executives, collaborate with customers, partners, and team members.
• Ability to adapt style and communication to diverse audiences.
• The confidence to hold both customer and Adobe teams accountable.
• Validated and quantifiable experience retaining and growing accounts.
• Strong experience guiding customers to adopt new and emerging technologies.
• A library of business cases and a resulting trail of realized business value across a range of enterprise level digital transformation programmes.
• Current knowledge of digital marketing and experience solutions.
• Multiple examples of externally published content on digital transformation topics.
• PROSCI Change Management certified.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.