Principal of Market Strategy & Planning

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Oakland, CA, USA
Hybrid
Fintech • Payments • Productivity • Financial Services
The Role

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

We’re looking for a strategic, cross-functional leader to join our marketing organization to drive cross strategy through multiple initiatives across Credit Karma and TurboTax. As the leader of Marketing Strategy & Operations, you’ll partner closely with senior leaders across Marketing, Product, Corporate Strategy, and Analytics to align end-to-end go-to-market plans, lead resourcing and investment strategy, establish performance reporting frameworks, and own executive opmechs. 

This role is ideal for someone with a background in management consulting, in-house marketing strategy, and a track record of enabling  high-growth product launches. You’ll be equally comfortable writing strategy papers, diving into data, resolving GTM conflicts, and aligning multiple senior leader stakeholders  behind a shared narrative.

What you'll do:

  • Partner with cross-functional teams to build and maintain integrated GTM strategies across high-priority company bets that deliver cohesive member journeys and drive ecosystem growth across TurboTax and Credit Karma
  • Identify and resolve GTM conflicts across messaging, timing, or resource allocation
  • Represent Marketing in cross-functional strategic planning forums, including direct contribution to strategy papers and executive business reviews
  • Develop and maintain a cohesive narrative across all GTM efforts, connecting fragmented workstreams into a single, executive-ready story
  • Reduce executive burden by owning high-quality inputs for monthly and quarterly business reviews
  • Define and operationalize a marketing performance framework across strategic and core initiatives in partnership with Finance and Analytics
  • Lead operating mechanics (e.g. reviews, forums, milestone updates) that keep work aligned and on track across GTM teams
  • Partner with the Program Management and Operations leader to align execution within strategic programs

What we are looking for:

  • 10+ years of experience in marketing strategy, business operations, or management consulting
  • Proven ability to operate at both the strategic and executional level
  • Executive presence and strong storytelling ability across written and verbal formats
  • Deep familiarity with go-to-market planning, product launch cycles, and performance reporting
  • Track record of influencing cross-functional teams and driving alignment across complex, ambiguous environments
  • Experience working directly with senior executives (CMO, GM, Head of Product, etc.)

What we would like to see:

  • Experience in high-growth consumer tech or agency-side marketing strategy
  • MBA

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $280,000-$315,000, plus equity and benefits. 

Benefits include:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

US Job Applicant Privacy Notice
UK Job Applicant Privacy Notice
India Job Applicant Privacy Notice

Credit Karma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credit Karma and has not been reviewed or approved by Credit Karma.

  • Fair & Transparent Compensation Pay is considered structured and transparent through role‑based compensation and pay‑equity adjustments. Regular market checks aim to support perceived fairness across roles.
  • Equity Value & Accessibility Equity is widely included in total compensation and described as substantial, with accessible stock awards across functions. This equity component, alongside cash, positions offers as competitive in tech and fintech.
  • Retirement Support Retirement support is viewed as strong due to employer 401(k) matching alongside equity ownership. This combination is portrayed as competitive for the broader tech market.

Credit Karma Insights

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The Company
HQ: Oakland, CA
1,320 Employees
Year Founded: 2007

What We Do

Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London. Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships. Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers. *Banking services provided by MVB Bank, Inc., Member FDIC

Why Work With Us

We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.

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