Principal Key Account Manager

Posted 5 Days Ago
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Hiring Remotely in US
Remote
Senior level
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
Leveling the playing field for ambitious marketers by helping them grow their businesses with an indispensable platform.
The Role
The Key Account Manager at RollWorks will manage executive relationships with top enterprise customers, focusing on retention and expansion of accounts. Responsibilities include collaborating with customer success teams, managing contracts and negotiations, and developing cross-functional relationships to drive revenue and success for customers. The role requires strong sales experience, particularly in ad-tech or digital marketing, and the ability to travel to meet clients quarterly.
Summary Generated by Built In

RollWorks, a division of NextRoll, is seeking a Key Account Manager. In this role, you will be part of the Account Management Team, a growing and skilled team managing executive relationships and expansion strategies with RollWork’s largest enterprise customers. You will proactively challenge yourself to be on top of the marketing industry and competitive trends, be a leader and project manager to get things done efficiently, be an innovative thinker, and be a strategic relationship manager comfortable working with executives. You will work with an industry-defining team with a clear vision, surrounded by intelligent and caring people passionate about taking on and overcoming challenges together. This is an opportunity to have a material business impact on a quickly growing company in a developing space.

This role is open in San Francisco, New York City, Canada Remote, or United States Remote locations. 

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make:

  • Key Account Managers are responsible for the commercial aspect of the customer’s business by focusing on retaining and expanding their book of business with 10-15 accounts, ultimately driving more revenue and creating marketing and sales success for their customers.
  • Work harmoniously with Customer Success Manager(s) as they support their book of customers jointly.
  • Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role (personas include: marketing, executives, marketing operations, sales, and sales operations).
  • Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with RollWorks.
  • Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience.
  • Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently, including: Customer Success, Solution Consultants, Product, Finance, Revenue Operations, and Legal.


Skills you’ll bring:

  • 8+ years successful technology sales experience, strong preference for experience in ad-tech, digital marketing, and/or B2B account based marketing
  • Track record of success in customer facing roles
  • Proven ability to achieve a quarterly managed sales quota, with proficient experience in expanding deals, alongside managing sales processes
  • SaaS experience and an understanding of MEDDPICC are a huge plus
  • Experience working in a dynamic, evolving, high-energy sales culture
  • Exhibit strong prospecting skills across multiple channels, including phone, LinkedIn, video, and email
  • Ability and willingness to travel to meet each of your accounts within the US once per quarter

Benefits and perks:

  • Competitive salary and equity
  • 100% employee coverage for medical, dental and vision premiums
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax and Roth)
  • 4 weeks of paid time off and work/life balance
  • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
  • For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $131,000 to maximum salary of $161,700 + bonus or commission (if applicable) + equity + benefits. 

On-target earnings are 42.86% of base (70/30 split) and will be paid quarterly based on achievement of sales targets.


About RollWorks:

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [email protected].


Top Skills

SaaS
Sales Management

What the Team is Saying

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The Company
HQ: San Francisco, CA
350 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

NextRoll is a marketing technology company delivering products ambitious companies use and rely on to grow their businesses. Powered by machine learning and integrated data platforms, NextRoll’s technology serves tens of thousands of businesses globally through its business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, and AdRoll, an eCommerce marketing platform for growing direct-to-consumer brands. NextRoll is a privately-held company headquartered in San Francisco, CA.

Why Work With Us

Our work environment is one where ambition thrives and so will you. We help every employee discover their full potential by giving them opportunities to expand their skill set and develop their career at NextRoll. We are passionate about inclusion, internal mobility, and career growth.

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NextRoll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At NextRoll, we’re committed to building a culture where people can do their best work. Our Hybrid Work Model lets you "Roll, where you thrive!" We're a remote-first company that provides access to shared workspaces in our global hubs.

Typical time on-site: Flexible
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