Principal Invoice Processing Specialist

zLinq is a dynamic and fun environment that offers an opportunity to build something cool, do it right and have fun while doing it. We exist to transform the experience of communications in a way that puts a smile on the faces of our clients, employees, and investors. When you think about it, almost everything we do today is running over the communications infrastructure – phone calls, text, email, mobile apps, IM, looking something up in a database. It is the circulatory system for the flow of information within a company and around the globe.

Today’s communication landscape is comprised of Connectivity, Cloud, Collaboration and Anything-as-a-Service, the sector is undergoing massive technology changes and seismic shifts in the industry leader landscape. It’s a vast industry that accounts for 30% of IT spend in the US and costs enterprises as much as 4% of their revenues every year. Communications is poised for change and transformation in an unprecedented way and zLinq plans to play a major part. Our name comes from a reference to the ‘last mile’ – the last stretch of wire or wireless access that in today’s super connected world links the end user to everything important.

THE OPPORTUNITY

We are hiring extremely detail oriented, self-motivated professionals who work well independently to complete timely process tasks to support zLinq clients.

The Principal Invoice Processing Specialist will be instrumental in developing the Invoice Processing team, and support for our latest product—Invoice Processing.  Responsible for completing tasks in a timely and accurate manner and will include the following:

•  Manage and process customer invoices within zLinq’s Invoice Processing portal.
  o    Collect invoices from carrier portals
  o    Maintain customer invoice inventory.
  o    Read and assign allocations from telecom invoices.
  o    Assign General Ledger (GL) codes.
  o    Reconcile invoice alerts.
  o    Audit and resolve invoice variances.
  o    Approve invoices on customers behalf.
  o    Design and distribute AP files for customer batch payments.
  o    Track batch payments.
  o    Work with vendors to resolve payment issues.
  o    Create and distribute reporting.

• Complete project tasks to onboard new Invoice Processing clients
  o    Work with Clients, Vendors and Internal staff
  o    Lead meetings with efficient agendas and follow-up
  o    Work closely with CSM to collect required data.
  o    Build new inventory/GL structure based on client requirements.
  o    Create and maintain client documentation.

• Data analysis
  o    Analyze, compare and combine from multiple data sources
  o    Create client facing high quality reporting 
  •    Work on and maintain internal and external support tickets
  •    Key in building IP Team
  •    Cross functional teaming and support opportunities

THE SKILLSET

Required:
•    Minimum 5 years Telecom Expense Management (TEM) experience (client or vendor)
•    Passionate about details, data & solving complex problems for clients with creativity
•    Proven track record in ability to meet defined deadlines and deliver results
•    Outstanding task & time management skills; with strong follow through
•    Exceptional proficiency with Microsoft Excel; demonstrated with an Excel assessment
•    Strong Project management ability 
•    Confidence to lead a process with multiple contributors and personalities
•    Cross functional teaming experience
•    Great attention to detail
•    Excellent written and verbal communication skills
•    Effective interpersonal skills
•    Effective presentation skills
•    Proven track record in ability to follow instructions in a repeatable and accurate way
•    Proficiency with CRM database tools; Good understanding of database tables, fields, and dictionary items.
•    Ability to learn and understand new products, technology and software

Preferred:
•    Bachelor’s Degree
•    Data Entry experience
•    Experience with a support ticketing system
•    Client facing experience

THE BENEFITS AND PERKS

We genuinely believe that work has to be rewarding, fulfilling, fun and interesting. Here are some things we offer:

• Flexible Paid Time Off (within guidelines and with manager approval)
• Medical, dental and vision
• 401K
• Stock options
• Flexible spending account (FSA) and Heath savings account (HSA)
• Life insurance, long/short term disability
• Employee assistance program
• Cornerstone online training

THE AWARDS AND RECOGNITION

We work hard at what we do, and it feels good to be recognized for our dedication. zLinq has received the following awards and recognition:

•    2024 Builtin Colorado Best Place to Work – Startup Category
•    2022 Top 50 Fastest Growing Companies: Denver Business Journal 
•    #1 Best Place to Work (small business category: Denver Business Journal
•    Gold Stevie Winner: Company of the Year – Telecommunications – Small
•    Bronze Stevie Winner: Best Technical Support Strategy

Per Colorado pay equity posting requirements, the compensation for the Denver based Principal Invoice Processing Specialist role is between $56,770 and $94,616, depending on the candidate experience level.  The role also has a 10% bonus potential with key performance indicator attainment. If this role is hired in a different location, the compensation will be geographically adjusted.