Job Description
Responsible for leading the engineering of various and complex aspects of both physical and cloud hosted data center network infrastructure. Lead the analysis of current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Coordinate the compilation and analysis of operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. As subject matter expert, partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve complex design problems.
What You’ll Do
Coordinate the planning and development of highly complex engineering designs in support of the implementation of network solutions.
Own and maintain technology currency and capacity planning in support of established SLAs.
Define hardware and software performance standards.
As cross functional, multi-disciplinary infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
Provide leadership in software and hardware licensing, financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.
Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures.
Lead the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners.
Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.
Provide detailed guidance and consultation in solutioning more complex and/or high visibility production incidents when required.
Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies.
Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization.
Lead collaboration with vendors on infrastructure designs to ensure the final product is what was architected or designed.
Regularly act in a project lead capacity and/or represent the department on enterprise-wide project teams.
Organize and lead new technology briefings with IT and Enterprise leadership at varied leadership forums.
Provide direction and assistance to less experienced team members and may oversee or coordinate work efforts as needed.
What You Bring
Bachelor's degree or advanced degree (where required)
8+ years of experience in related field.
In lieu of degree, 10+ years of systems engineering experience.
Bonus Points
Direct experience with the following technologies and designs:
Layer 3 Leaf-Spine
EVPN with VXLAN data plane
WAN routing in a multi-VRF environment
Virtual network functions (VNF)
Routing Protocols: BGP, OSPF
Zone-based firewalling
Additional skills: Wi-Fi, public cloud
Experience leading data center projects and initiatives.
What You’ll Get
The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
Work-life balance, flexibility, and the autonomy to do great work
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Learn more
Where You’ll Work
Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.
In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
#LI-Hybrid
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
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Skills Required
- Bachelor's degree or advanced degree
- 8+ years of experience in related field
- In lieu of degree, 10+ years of systems engineering experience
- Layer 3 Leaf-Spine
- EVPN with VXLAN data plane
- WAN routing in a multi-VRF environment
- Virtual network functions (VNF)
- Routing protocols: BGP, OSPF
- Zone-based firewalling
- Wi-Fi
- Public cloud experience
- Experience leading data center projects and initiatives
What We Do
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina. Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Our company is a not-for-profit with headquarters in Durham and major operations in Winston-Salem and Fayetteville. In all we employ more than 4,500 North Carolinians and serve more than 3.7 million customers. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association.
