Principal Engineer, Supplier Quality – Sourced Products

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. 

Interested in joining us on our journey? 

As a Principal Engineer, Supplier Quality – Sourced Products at GE Appliances, you will lead quality initiatives that drive improvements and enhance the customer experience within our Global Specialty Products (GSP) team. You’ll collaborate with cross-functional teams to proactively address field quality issues for Microwave Ovens and Ventilation Hoods and play a key role in advancing product performance through New Product Implementation (NPI) program launches. In this role, you will set and manage strategic quality goals while coordinating the efforts of GSP Product Quality Engineers.PositionPrincipal Engineer, Supplier Quality – Sourced ProductsLocationUSA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities

• Develop and implement a quality improvement strategy for the GSP team, partnering with suppliers and cross-functional teams across regions
• Identify the main drivers of Cost of Quality metrics (e.g., warranty, damage, customer education, installation) and lead projects to enhance these areas
• Guide product quality for NPI programs impacting GSP products, meeting program objectives in safety, quality, delivery, and cost
• Lead proactive quality initiatives that identify potential field quality issues through robust testing and continuously enhance product testing programs with GSP suppliers
• Partner with Customer Relations teams and Field Technicians to swiftly address issues and improve the ownership experience for our customers
• Coordinate with the GSP team and third-party resources on reworking defective products, leading inspections, and ensuring proper adherence to procedures
• Collaborate with Distribution and Product Damage teams to identify root causes of product damage and implement sustainable corrective measures
• Work closely with GSP suppliers and sub-tier suppliers to resolve issues by initiating containment, conducting root cause analysis, and implementing corrective actions
• Support the creation of robust manufacturing control plans with GSP suppliers and cross-functional teams to improve process control, product testing, and audits
• Partner with product delivery and installation teams to enhance product ownership experience and address recurring field installation issues

What You'll Bring to Our Team

Minimum Qualifications

• Bachelor’s degree in Engineering, Physics, Chemistry, Mathematics, or equivalent technical experience
• 7 years of experience in Supplier Quality, Manufacturing Quality, Engineering Technology, or Operations within a manufacturing setting
• Demonstrated ability to develop and apply quality control tools (such as FMEA, control plans, and process maps) to solve process challenges
• Proven experience in leading cross-functional teams to drive change and innovation
• Willingness to travel domestically and internationally as required
• Excellent communication skills, both written and verbal
• Ability to lead and manage multiple projects in a team-oriented environment
• Self-starter with a proactive approach to identifying and implementing new ideas
• Proven ability to develop and execute project plans independently in both global and domestic settings

Preferred Qualifications

• Experience with Microwave Oven and/or Ventilation Hood products in a technical, manufacturing, or quality role
• Experience working with customer relations teams and field service technicians
• Lean or Six Sigma certification
• Ability to simplify complex information and prepare concise executive summaries
• Familiarity with Field Quality data analysis and SAS data systems

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

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