Role: Principal Engineer, Enterprise Applications
Location: Phoenix, AZ/ Chicago, IL/San Francisco, CA – Onsite
Type: Fulltime
Overall Purpose
Using expert-level experience, this position is a technical expert involved in troubleshooting, identifying, solutioning, and proof of concepts to solve difficult workplace technology issues. In conjunction with the Sr Director of Client computing and Architecture, this role will contribute, and potentially drive the strategy and standards of the companies client computing, workplace and collaboration platforms and ensures excellence of installation and administration. This role is hands-on, working with other individuals and teams to provide support to trouble-shoot and solution critical cross-platform issues that impact effective user experience, alignment to Enterprise Infrastructure, Security, and sustainability of solutions.
Essential Functions
- Identify and solve for the most impactful issues in the organization and partner with other organization teams to create both short-term and long-term solutions.
- Provides continuous improvement in the operational processes by introducing more innovation and automation.
- Collaborate with team members and leadership to execute strategic goals and objectives. Partner in defining longer term plans, priorities, and goals.
- Identify opportunities to improve efficiencies, streamline process and implement best practices.
- Work with peers and other departments in the architecture, infrastructure, and security groups in defining roadmaps, setting goals, and providing updates.
- Engage actively across IT as an expert technical resource, mentor, and principal advisor
- Research, implement and maintain new technology that provides value to department and company.
- Work closely with management to ensure that quality, budgetary, and regulatory requirements are being successfully monitored and met across the Client Computing team.
- Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
- The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Minimum Qualifications
- Education and experience typically obtained through completion of a Bachelor’s degree in Computer Information Systems/Computer Science
- Minimum 10 years’ progressive direct or related experience
- Proven relevant industry experience and a proven track record of expertise in the management of end user technology with a demonstrated progression of responsibilities.
- Demonstrated ability to lead through influencing and facilitating cross-functional teaming to realize outcomes.
- Excellent written and verbal communication skills with an ability to communicate at all levels of the organization.
- Hand-on experience troubleshooting and management with Windows and OS environments
- Background and drug screen
Preferred Qualifications
- Additional related education and/or experience preferred.
- Competency in a wide range of desktop technologies including , but not limited to: MS Windows, Apple OS, Active Directory, User and Group Management, and MS Office suite.
- Experience with collaboration tools such as Zoom and MS Teams
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All your information will be kept confidential according to EEO guidelines.
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What We Do
ajna infotech specialize in providing Customers with services in the areas of IT Project Assessments, Implementations & Upgrades, Supplemental Resources, Remote Support, and System Integration & Performance Tuning in all the areas. ajna infotech offers comprehensive IT consulting services and proven project management expertise that helps our clients transform the way they interact with their customers, suppliers and employees. From project start-up to ongoing post-production support. We provide consulting and IT services to clients in North America, Europe and Asia Pacific with a focus on high quality and cost effective solutions that enhances better decision making. We partner with our clients from concept to implementation enabling their transition to a process and technology driven enterprise. Our work is based around a combination of IT best practice and our own set of Industry methodologies that we have used successfully for years – fine-tuning them as we work. You will not get a one-size fits all landscape or advice on things that we do not understand. You will get dedicated and exceptional consultants who immediately fit in and become part of your team. Can you imagine working with a team that feels as if they are part of your own work force? Most customers resign themselves to something less – ajna infotech , total integration is the standard.
