Principal Consultant - UX Architect

About the team: 

Capco is a global business and technology consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

Capco Digital is the innovation hub of Capco where we’re known for leveraging fintech and startup approaches to solve for our clients’ most difficult problems. By combining experience-led visioning, customer research, emerging technologies, analytics, EX/talent management expertise and modern delivery models, we’re able to envision and execute compelling value propositions that capture the imaginations of our client’s customers.

Our environment is entrepreneurial, high-energy, and collaborative. Every team member is empowered to apply their skills and expertise to develop the best possible solutions for our clients.  We encourage innovation, foster continuous improvement, and develop leaders at all levels of our organization.

About the Job:

The User Experience Architect is responsible for developing the structure and flow of a digital solution. They conduct research, interviews, and surveys, and then translate that information into sitemaps, wireframes, and prototypes. The goal is to create a seamless and enjoyable journey for the users. They work in collaborate with other team members, such as developers, designers, product owners, customer experience business members, and third party vendors to deliver complex project and support ongoing operations. 

What You’ll Get to Do:   

• Create user flows, sitemaps, and wireframes that define the overall product experience. 
• Collaborate with the CX team and product teams to understand how the user will need to interact with the product, then develop the structure and flow to make that possible. 
• Work with UX Researchers product owners to modify  user flows based on feedback.
• Support experience definition by creating customer journey maps, user flow diagrams, information architecture models, wireframes, and other similar early-stage deliverables
• Gather requirements from clients, customers and end users. 
• • Support client workshops, during which your team will seek input from the client concerning user experience concepts, and clarify experiential requirements
• Identify new features for the product(s). 

What You’ll Bring with You: 

• 5+ years of technology experience 
• ISTQB - Certified Tester Test Automation Engineer (CT-TAE) is preferred. 
• 4+ years of experience with Web, API, and/or Mobile experience. 
• 3+ years of experience of hands on QA work. 
• Excellent visual design aesthetic and skill with a meticulous attention to detail
• Strong understanding of UX and interaction design principles across responsive web and native mobile experiences
• General understanding of Agile software delivery methodologies and practices
• Self-supplied curiosity and passion to learn about new technologies and UX/design trends
• High level of proficiency with UX and UI design tools (e.g. Figma, Framer, Sketch, Adobe CS, Mural/Miro and other similar design, prototyping and collaboration tools
• Familiarity with Financial Services or front-end development frameworks is a big plus
• Management consulting experience would also be a huge plus. 

Why Capco? 

A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.  We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees. 

Ready for the next step? 

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application. 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

#LI-JC1